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IT Support Specialist
Job
Robert Half
Naples, FL (In Person)
Full-Time
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Job Description
We are seeking a motivated and customer-focused PC Technician / IT Support Specialist to join a growing IT team. This is an excellent opportunity for someone early in their IT career who is eager to gain hands-on experience supporting end users and troubleshooting hardware/software issues in a fast-paced environment.
Key ResponsibilitiesInstall, maintain, and troubleshoot computer hardware, including desktops, laptops, and peripheralsInstall, update, and support software and operating systems (Windows environments)Provide technical support to end users, both in-person and remotelyDiagnose and resolve hardware, software, and connectivity issuesDocument issues, resolutions, and processes in a ticketing systemAssist with system upgrades, imaging, and deploymentsWork closely with end users to ensure a positive support experience
Key ResponsibilitiesInstall, maintain, and troubleshoot computer hardware, including desktops, laptops, and peripheralsInstall, update, and support software and operating systems (Windows environments)Provide technical support to end users, both in-person and remotelyDiagnose and resolve hardware, software, and connectivity issuesDocument issues, resolutions, and processes in a ticketing systemAssist with system upgrades, imaging, and deploymentsWork closely with end users to ensure a positive support experience