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Technical Support Engineer Service Management | Orlando, FL | W2 Contract

Job

Tranzeal, Inc.

Orlando, FL (In Person)

$71,760 Salary, Full-Time

Posted 2 days ago (Updated 16 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

Job Description Help for Partial Job Description. Opens a new window. Skills

Java
JavaScript
MySQL
Relational Databases
Customer-facing Technical Support
English Communication (B2+)
Incident Management
Case Management
Troubleshooting
Root Cause Analysis
Customer Collaboration
Engineering Team Collaboration
Enterprise Application Support
Enterprise Platform Support
Analytical Skills
Problem-Solving Skills
Multi-Issue Management
Fast-Paced Environment Experience
Summary Tranzeal is an industry leading global Business Transformation Service Provider offering specific consulting services as well as prepackaged, industry specific solutions and services to companies around the world.

Our Consulting Services are dedicated to helping our clients maximize their investments in IT and the overall effectiveness and efficiency of the business. Tranzeal s deep industry experience makes us the partner of choice for a growing number of Fortune 1000 companies, midsize enterprises and small businesses worldwide. We are currently looking for ''''Technical Support Engineer

Service Management | Orlando, FL | W2 Contract'''' to support one of our clients with the following skills:

Requirement:

Hiring:

Technical Support Engineer

Service Management | Orlando, FL | W2

Contract Location:

Orlando, FL Duration:

12+

Months Pay Rate:

$33

36/hr on W2 (DOE)

Openings:

1 We are seeking a Technical Support Engineer

Service Management for a customer-facing support role.

This position requires a strong technical background combined with excellent communication and case management skills. The ideal candidate should be comfortable troubleshooting complex issues while delivering exceptional customer support. Must-Have Requirements Strong hands-on experience with Java and JavaScript Experience working with MySQL or other relational databases Customer-facing technical support experience Excellent English communication skills (B2 level or above) Experience with incident management and case management Strong troubleshooting and root cause analysis skills Ability to collaborate with customers and engineering teams Experience supporting enterprise applications or platforms Strong analytical and problem-solving skills Ability to manage multiple issues in a fast-paced environment Interview Process Round 1: 30-45 minute screening interview (Behavioral + Technical)

Final Round:

1-hour panel interview with Engineers and Hiring Manager (Technical) If you are interested and available, please share your updated resume with Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.