Salesforce Application Support Engineer

We are looking for a Salesforce Application Support Engineer to join our team on a long-term contract basis in Palm Beach Gardens, Florida. In this role, you will be responsible for ensuring the optimal functionality of Salesforce solutions while collaborating with cross-functional teams to address technical challenges and streamline processes. The ideal candidate will bring expertise in Salesforce development, problem-solving capabilities, and a proactive approach to maintaining data accuracy across systems.

Responsibilities:

• Develop and implement scalable solutions using JavaScript and Apex within the Salesforce platform.
• Collaborate with stakeholders to translate business requirements, particularly in the legal domain, into technical designs.
• Configure and modify Salesforce settings, including permissions and record updates, to meet organizational needs.
• Manage escalations and resolve issues using multiple ticketing systems.
• Ensure the accuracy and integrity of data across all Salesforce deliverables.
• Build and maintain integrations between Salesforce and third-party systems to enhance functionality.
• Provide technical support for production issues and troubleshoot problems efficiently.
• Utilize Salesforce DevOps tools to streamline development and deployment processes.
• Contribute to the ongoing evolution of analytics and reporting by leveraging Salesforce data.