Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

Field Technician

Job

ROYPOW (USA) TECHNOLOGY CO., LTD

Atlanta, GA (In Person)

Full-Time

Posted 4 days ago (Updated 2 days ago) • Actively hiring

Expires 7/12/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
50
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

RoyPow USA is seeking a highly skilled Field Technician to join our team. In this role, you will be responsible for providing technical support and assistance to customers.
Job duties:
Providing technical on-site support and training to customers experiencing issues with their lithium batteries. Troubleshooting technical issues and working to resolve them in a timely manner. Maintaining accurate and up-to-date records of customer interactions and technical support requests. Assisting with product installation and maintenance as needed.
Requirements:
Must be willing to travel within the US (all expenses will be Covered by the Company) Some technical support experience Strong problem-solving and troubleshooting skills Excellent communication and customer service skills Familiarity with lithium batteries (Preferred) Associates degree in relative field (Preferred) Bilingual in English and Chinese (Preferred)
Benefits:
Medical Vision Dental PTO 401(K) 401(K) match
Job Type:
Full-time Schedule:
8-hour shift Monday to
Friday Experience:
Technical support: 1 year (Required)
Hardware Repair:
1 year (Required) RoyPow provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, benefits, job training, terminations or any other condition of employment. RoyPow is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. At RoyPow we are committed to ensuring our recruitment process is accessible to all. If you require reasonable adjustments to be made during the recruitment process, then please inform HR team.