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IT Desktop Support Enginner
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Axiom Technologies LLC
Atlanta, GA (In Person)
Full-Time
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Job Description
Desktop Support Engineer (On-Demand / Contract) Job Description We are seeking a reliable and technically skilled Desktop Support Engineer to provide onsite IT support for enterprise clients on an on-demand basis. This is a field support role ideal for independent contractors who are responsive, customer-focused, and experienced in desktop and basic network troubleshooting. Assignments will be provided as support requests arise. Engineers must be available to travel to client locations and provide hands-on technical assistance. Responsibilities Provide onsite desktop and IT support for end users at client locations Troubleshoot and resolve issues related to Windows desktops, laptops, printers, and peripherals Install, configure, and maintain hardware, operating systems, and enterprise applications Support LAN/network connectivity troubleshooting Perform hardware replacement, upgrades, and device installations Use console access for basic network troubleshooting when required Document service activities and provide updates to the Service Delivery Team Follow client IT policies, procedures, and security guidelines Required Skills Strong knowledge of Windows operating systems and desktop environments Experience with hardware troubleshooting and replacement Basic networking knowledge including LAN, switches, and routers Ability to troubleshoot printers and peripheral devices Strong communication and customer service skills Ability to work independently in onsite environments Required Tools Engineers must carry: Windows laptop LAN cable Console cable Screwdriver toolkit Basic IT troubleshooting tools Work Model On-demand / field support role Assignments shared by the Service Delivery Team Engineers contacted via phone or email for support requests Site details, reporting time, and SPOC information shared before each assignment No guaranteed working hours Contract Type Independent Contractor (1099) No employee benefits included Preferred Prior field support or desktop support experience Experience supporting enterprise environments Flexible availability and quick response time