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Desktop Support Technician

Job

Insight Global

Brunswick, GA (In Person)

$45,760 Salary, Full-Time

Posted 1 week ago (Updated 14 hours ago) • Actively hiring

Expires 7/4/2026

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Job Description

Desktop Support Technician at Insight Global Desktop Support Technician at Insight Global in Brunswick, Georgia Posted in 5 days ago.
Type:
full-time
Job Description:
Job Requirements:
1-2 years of experience in a desktop support, help desk, or PC technician role. Ability to troubleshoot hardware and software issues in a professional, customer?focused manner. Strong customer service skills. Ability to work onsite in Brunswick, GA.
Day-to-Day Responsibilities:
Provide first?level desktop support for end users, including hardware, software, and connectivity troubleshooting. Assist with workstation setup, configuration, and basic imaging activities. Support ticket resolution by documenting issues and updates within the ticketing system. Collaborate with IT team members to maintain workflow efficiency and minimize downtime. Deliver clear communication and customer service to ensure a positive end?user experience. Provide patient, solutions?oriented customer support to end users throughout the workday. Prioritize incoming tickets and tasks to stay on track in a fast?paced environment. Maintain accuracy in troubleshooting steps, documentation, and system updates. Work closely with team members and IT staff to resolve issues and support ongoing initiatives.
Schedule:
This role is onsite in Brunswick, GA working on a 3x12 schedule (6AM-6PM 3x per week). Start date will be early June.
Compensation:
$20-$24/ hour.