Desktop Support Technician

Position:

Tier 1

Desktop Support Openings:

1

Duration:

1-month contract to perm

Location:

Brunswick, GA Hours:

Monday

• Friday 8-5 on site

Start Date:

ASAP Required Skills & Experience

• 1-2 years of experience in a desktop support, help desk, or PC technician role.
• Ability to troubleshoot hardware and software issues in a professional, customer‑focused manner.
• Strong customer service skills Job Description Provide first‑level desktop support for end users, including hardware, software, and connectivity troubleshooting.

Assist with workstation setup, configuration, and basic imaging activities. Support ticket resolution by documenting issues and updates within the ticketing system. Collaborate with IT team members to maintain workflow efficiency and minimize downtime. Deliver clear communication and customer service to ensure a positive end‑user experience. Provide patient, solutions‑oriented customer support to end users throughout the workday. Prioritize incoming tickets and tasks to stay on track in a fast‑paced environment. Maintain accuracy in troubleshooting steps, documentation, and system updates. Work closely with team members and IT staff to resolve issues and support ongoing initiatives.

Job Type:

Full-time Pay:

$20.00

• $25.

00 per hour

Benefits:

Dental insurance Health insurance Vision insurance

Experience:

Desktop Support:

1 year (Required) Ability to

Commute:

Brunswick, GA 31520 (Required)

Work Location:

In person