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Help Desk Analyst

Job

Info Origin Inc

Conyers, GA (In Person)

$43,680 Salary, Full-Time

Posted 4 days ago (Updated 14 hours ago) • Actively hiring

Expires 7/6/2026

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Job Description

Job Title:
Help Desk Analyst Location:
Conyers, GA Employment Type:
Onsite (Contract)
Interview Process:
In Person Only Requirements:
2+ years of IT Help Desk / Technical Support experience Call Centre or high-volume customer support experience Experience supporting Outlook, MS Office, and Windows 7/10 Knowledge of Apple iOS devices Strong troubleshooting and customer service skills Spanish-English bilingual required
Responsibilities:
Respond to IT support calls and tickets Troubleshoot hardware, software, and login issues Assist with password resets and account support Escalate complex issues when needed Deliver excellent customer service
Pay:
$20.00 - $22.00 per hour
Education:
High school or equivalent (Required)
Experience:
IT Help Desk /
Technical Support :
1 year (Required) customer support : 1 year (Required) Knowledge of Apple iOS devices: 1 year (Required) IT support calls and tickets: 1 year (Required) Troubleshoot hardware, software, and login issues: 1 year (Required) Deliver excellent customer service: 1 year (Required)
Language:
Bilingual (Required)
Work Location:
On the road