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Help Desk Analyst

Job

Iresh Technologies LLC

Conyers, GA (In Person)

Full-Time

Posted 6 days ago (Updated 3 days ago) • Actively hiring

Expires 7/5/2026

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Job Description

📢
Hiring:
Help Desk Analyst (Bilingual - Spanish Required) 📍
Location:
Conyers, GA (Onsite) 🗣️
Language:
Spanish & English 🎯
Interview Mode:
In-Person Only
Experience :
2- 3 years We are looking for a Help Desk Analyst to provide Tier-1 technical support in a fast-paced call center environment. The ideal candidate should have experience handling high-volume customer calls, troubleshooting technical issues, and delivering excellent customer service.
Key Requirements:
✔ 2+ years of IT Help Desk experience ✔ Strong knowledge of Outlook, MS Office, Windows 7/10, and Active Directory ✔ IT Help Desk Call Center experience ✔ Experience with ticket management and escalation processes ✔ Knowledge of Apple iOS ✔ Excellent customer service and troubleshooting skills ✔ Bilingual (Spanish Required) Interested candidates can share their updated resume at: 📧