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Urgent Hire: Help Desk Analyst (Bilingual): Conyers, GA 30013

Job

WiserHunt Inc.

Conyers, GA (In Person)

Full-Time

Posted 2 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 7/5/2026

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Job Description

Please find below new requirement.
Title/Role:
Help Desk Analyst Worksite address: Conyers, GA 30013
Interview Type:
In Person Only Work Arrangement:
Onsite Short Description:
Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
Complete Description:
LOCAL CANDIDATES
  • Bilingual, Spanish required
  • MUST have IT Help Desk Call Center exp
  • Provides technical assistance to both internal and external customers for tier one issues.
This position requires handling a high volume of calls in a call center environment focused on customer service.
Qualifications:
Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment. 2+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10. Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Knowledge of Apple iOS