IT Support Technician
Job
Robert Half
Savannah, GA (In Person)
Full-Time
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Job Description
We are looking for an experienced IT Support Technician to join our team. This contract-to-permanent position offers the opportunity to work hands-on with diverse technologies and provide direct support to clients across various industries. The ideal candidate will excel in both technical problem-solving and client interactions, ensuring seamless IT operations and system functionality.
Responsibilities:
- Configure, install, and maintain Windows and Mac computers to meet client requirements.
- Monitor systems daily to ensure the integrity of hardware and service operations.
- Execute change requests for systems and services promptly and accurately.
- Research emerging technology trends to identify opportunities for improving client systems.
- Provide onsite and remote troubleshooting and technical support to resolve client issues.
- Install and maintain network equipment, such as routers, switches, and access points, ensuring optimal connectivity.
- Create and update documentation for tasks, procedures, and essential client system information.
- Collaborate with clients in detail-oriented environments to understand their IT needs and deliver tailored solutions.
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