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IT Help Desk I
Job
Robert Half
Waianae, HI (In Person)
Full-Time
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Job Description
We are looking for an IT Help Desk I specialist to provide hands-on technical support for hardware, software, and networked systems in Hawaii. This long-term contract position is ideal for someone who enjoys solving technical issues, supporting day-to-day IT operations, and assisting with equipment deployment across a healthcare environment. The role also requires strong coordination skills, with the ability to manage timelines, support project-related activities, and contribute to organized technical documentation. To apply for this role, please call Erica Huggins at 808.452.0256.
Responsibilities:
- Install, configure, and maintain workstations, peripheral devices, standard software, and network-connected equipment to support daily operations.
- Investigate and resolve technical issues involving computers, printers, and related hardware, including more advanced repair needs when required.
- Identify and correct connectivity problems affecting communication between user devices, servers, printers, and other network components.
- Coordinate the relocation, setup, and reinstallation of computer equipment during office or departmental moves.
- Provide assistance to higher-level support team members on escalated tasks and broader technical initiatives.
- Track assigned activities, maintain accurate records, and support scheduling needs tied to project and operational work.
- Perform document scanning and help organize technical or project materials to ensure information is easy to access.
- Contribute to additional IT support and project-related duties as business needs require.