IA-DOM-DOIT-INTS3 Mt. Pleasant Field Services Support

IA-DOM-DOIT-INTS3

Mt. Pleasant Field Services Support Information Technology Mount Pleasant, Iowa Contract Apr 13, 2026 Pleasant Field Services Support

Primary Location:

St, Mount Pleasant Iowa V-Soft Consulting is currently hiring a Pleasant Field Services Support for our premier client St, Mount Pleasant, Iowa. Education and Experience » Graduation from a four-year college or university Demonstrate working knowledge of computers, networking, wireless, fiber optics, security hardware, recording systems, safety systems, phone systems, and related communication technologies.

Knowledge and Skills:

Operations & Help Desk Serve as the primary technical contact for MPCF users regarding hardware and software issues. Provide high?quality customer service to staff, incarcerated individuals, and critical stakeholders. Create, monitor, and complete work orders; perform root?cause analysis and implement solutions. Set up new user computer accounts and ensure appropriate access levels based on work location and security requirements. Apply strong communication skills and Core Correctional Practices (CCP) in all user interactions. Project Planning & Implementation Partner with the Associate Warden of Administration and ITS4 to gather requirements, plan, test, and implement technology projects. Support projects involving servers, databases, switches, applications, new technologies, hardware configurations, and systems upgrades. Apply technical competencies and industry best practices to optimize operational efficiency and productivity.

WHAT YOU'LL DO

Job Responsibilities:

Provide installation, imaging, configuration, and maintenance for PCs, servers, switches, security systems, cameras, wireless systems, VoIP/phone systems, kiosks, OffNet systems, email, II TV systems, and related technologies. Support door controls, security cameras, recording systems, and safety equipment technologies. Maintain accurate device and inventory records. Collaborate with the ITS4 on system operations, maintenance, and complex issue resolution. Troubleshoot and resolve technical issues involving PCs, switches, wireless equipment, PDAs, and safety/security devices. Perform hardware replacements, cabling, fiber optic work, wireless deployment, switch maintenance, and fiber management. Interested? Qualified candidates should send their resumes to sgarikapati@vsoftconsulting.com V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks. As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth. V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.