IT Support Specialist

IT Support Specialist Sioux City, IA Job Details 1 day ago Benefits Paid training Disability insurance Health insurance On-site gym Dental insurance Vision insurance 401(k) matching Qualifications Computer science Computer Science Inventory management Associate's degree in computer science Laptop (troubleshooting support) Equipment installation iOS Equipment troubleshooting Mid-level Windows Printer (troubleshooting support) Software installation 3 years Analysis skills Computer hardware Organizational skills Productivity software Associate's degree Communication skills Mobile devices Full Job Description Klinger Companies, L.L.C., is a group of four construction companies headquartered in Sioux City, Iowa that has been in business since 1919. Longevity, culture, and appreciation are just a few words that define us. Our people are our most important resource and we make sure to invest in each one and make them an integral part of the company. We are recruiting for an experienced IT Support Specialist to join our team. We are looking for that candidate who not only enjoys supporting others with their IT needs but one who like being part of a growing and continual learning environment. The candidate will be front line support for all employees of varying skill levels while also maintaining and managing devices and software for the end-users. The candidate must have a desire to learn new technologies and utilize their troubleshooting skills regularly. Salary is DOE Responsibilities for this job include but are not limited to: Install, configure, and troubleshoot hardware, including desktops, laptops, mobile devices, and printers. Knowledge of Microsoft Windows, Office 365, and Apple IOS environment. Provide technical support and guidance to users with questions and issues related to computer systems, mobile devices, and software/hardware. Provide routine and emergency support to team members in person, over the telephone, and/or through remote support systems. Collaborate with other IT personnel in the completion of projects as assigned by supervisor. Promote and adhere to security practices and procedures to safeguard company resources. Maintain inventory and required documentation.

Requirements:

Strong analytical and problem-solving skills. Excellent organizational skills and attention to detail. Proficient with Microsoft Windows and Office Suite and related software. Excellent interpersonal and communication skills. Post offer, pre-employment drug testing & E-verification are required.

Education and Experience:

Associate Degree in Computer Science or equivalent experience preferred. 3+ years of experience assisting in technical and end-user support.

Benefits:

Comprehensive life, health, dental, vision and disability insurance program 401(k) plan with employer match Bonus Potential Paid vacation Safety and Wellness incentive programs Company paid professional training and certification courses as required. On-site fitness center Qualified candidates may email a completed resume' and cover letter to: Klinger Companies is an equal opportunity employer. Klinger Companies prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.