Information Technology Support - Clinton, IL

at Heritage Behavioral Health Center Inc. in Clinton, Illinois, United States Job Description Information Technology Specialist Clinton, IL | Full-Time | On-Site Heritage Behavioral Health Center, a mission-driven Certified Community Behavioral Health Clinic (CCBHC), is seeking an Information Technology Specialist to support clinical and administrative staff through reliable, secure technology services. What You'll Do Serve as first-line IT support for hardware, software, network, and mobile device issues Troubleshoot and resolve help desk requests; escalate complex issues as needed Support EHR systems, telehealth platforms, and healthcare applications Install, configure, and maintain software, updates, antivirus, imaging, and backups Train staff on technology systems and daily tools (Microsoft Office365 , Outlook, Teams) Assist with new system implementations and upgrades Support data security and compliance (HIPAA, 42 CFR Part 2) Maintain clear documentation and coordinate with IT vendors What We're Looking For High school diploma or equivalent (required) 2+ years of IT support experience (healthcare preferred) or 3+ years of clinical experience with strong technical skills Experience with help desk support, EHR systems, and endpoint devices Strong communication, organization, and problem-solving skills Certifications (CompTIA A+, Network+, M365, CHTS) a plus Valid driver's license, reliable transportation, and auto insurance Why Join Heritage? Collaborative, supportive team environment Opportunities for growth and learning Meaningful work supporting community behavioral health services

Salary Range:

$50,000-$66,000 depending on education and experience

EQUAL EMPLOYMENT /AFFIRMATIVE ACTION EMPLOYER

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