Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Help Desk Technician
Job
DeKind Computer Consultants
Crystal Lake, IL (In Person)
$52,500 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
43
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
At DeKind Computer Consultants, we use technology to help people do business better. We are committed to our roles as proactive solution managers...utilizing the latest technology and methods to help our clients work smarter! Our relentless pursuit of cutting edge IT solutions ensures that our clients always receive unparalleled knowledge and unmatched value. It's not enough for us just to "fix" computer problems. Our goal is to protect and prevent technology interruption, by offering our clients a "Total Care" solution. Reliable transportation is required, but this position will primarily be based our of our office located in Crystal Lake, IL. We are looking for a candidate with two to three years of experience providing IT Infrastructure field support - including troubleshooting hardware, software, operating system issues to the satisfaction of the end user. Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications. Basic knowledge of business LAN and WAN setups. Ability to lift / move computer equipment weighing up to 50lbs. Skilled in desk side support and PC break/fix including basic administration of Windows O/S. Experience with anti-malware and anti-virus software. Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP. Ability to troubleshoot issues with systems and networks using good deductive reasoning skills. Good written and oral communications skills with clients and management as well as people skills. Ability to multitask and work with various deadlines. Complete tasks on-time. Capable of functioning in stressful environments & situations.