AV & Technical Support Specialist

AV & Technical Support Specialist $20

• $25 hourly

Job Category:

Technology Position Type:

Contract /

Temporary Work Model:

In Office Location:

Evanston, Illinois Job ID:

161751

Benefits:

Medical Insurance, Dental Insurance, Vision Insurance Apply Now

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Refer a Friend Back to Search About the Opportunity A leading academic institution in Evanston is seeking an AV Support Specialist to support classroom technology and end-user IT needs in a highly visible, fast-paced environment. This role plays a critical part in ensuring audiovisual systems operate seamlessly during live classroom sessions while providing technical support to faculty, staff, and students.

Key Responsibilities:

Perform daily checks, maintenance, and troubleshooting of classroom audiovisual systems, including cameras, microphones, displays, and presentation technologies Provide real-time support for AV issues during live classroom sessions and events Support and troubleshoot web conferencing platforms such as Zoom and WebEx Respond to IT service desk requests, including printer support, user access issues, and operating system troubleshooting Support both Windows 11 and macOS environments Assist with basic network connectivity troubleshooting (TCP/IP) Partner with AV engineering and IT teams on system improvements and maintenance initiatives Participate in technology upgrades, preventative maintenance, and special projects during scheduled downtime

Required Qualifications:

1+ years of experience supporting audiovisual (AV) technology in a professional environment Familiarity with Windows and/or macOS operating systems Experience supporting video conferencing platforms such as Zoom or WebEx Basic understanding of networking concepts, including TCP/IP Strong customer service, communication, and problem-solving skills Ability to remain calm and responsive in a high-visibility support environment

Preferred Qualifications:

Experience with AV over IP technologies Prior classroom, higher education, or event technology support experience Experience working within a structured IT support or ticketing environment

Work Environment:

Fully onsite within a classroom and learning environment Combination of proactive system maintenance and reactive end-user support High level of interaction with faculty, staff, and students Opportunity to work with modern classroom and collaboration technologies

Key Details:

Compensation:

$20-23 per hour

Benefits:

LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/

Work Model:

On-site contract

Location:

Evanston, IL Schedule:

Monday

• Thursday:

  2:00 PM
• 10:00

PM and Friday:

10:00 AM

• 6:00 PM LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here All assignments are at-will and their duration is subject to change.

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