Grade Control Support Specialist

Join Our Team at West Side Tractor Sales!

Position:

Grade Control Support Specialist Department:

Grade Control Reports To:

Grade Control Manager Ready to ignite your career with a leading dealer of John Deere construction equipment? At West Side Tractor Sales, we believe in fostering a supportive and dynamic environment where employees can thrive. Whether you re looking for a career change or a chance to gain more experience in the field, we offer exciting opportunities to develop your skills and build a successful career. Join a team that values innovation, collaboration, and customer service. As a Grade Control Support Specialist, you ll play a key role in driving the success of West Side Tractor Sales machine control technology solutions. You ll support our customers, technicians, and sales teams by providing hands-on technical expertise, training, and troubleshooting to ensure every system performs at its best. Why West Side Tractor Sales?

Competitive Pay:

Earn $70,000- $90,000+ per year (depending on your experience).

Comprehensive Benefits Package:

Access to a full range of benefits that support your health, well-being, and future. ( Link to benefits overview ). Stay Ahead of the

Curve:

We're committed to your development, offering hands-on experience to stay current with the latest John Deere technology and industry trends.

A Culture of Safety & Teamwork:

At West Side, we prioritize safety and foster a collaborative team environment that works together to get the job done and ensure customer satisfaction. What You ll

Do :

Technical Expertise:

Provide technical guidance, product specification, and customer demonstrations for construction machine control and related applications in the designated territory.

Customer Support:

Deliver responsive, high-quality after-sale support, troubleshooting system performance, and ensuring timely resolution of customer issues.

Installation:

Train technicians on installation procedures and system calibration to ensure customer satisfaction and system accuracy.

Diagnostics:

Identify and resolve hydraulic and electrical issues impacting machine control performance.

Technology Support:

Assist with multiple types of machine control technology and software to support troubleshooting, training, and system optimization.

Customer & Employee Training:

Conduct engaging training sessions both in classrooms and on job sites.

Team Collaboration:

Work closely with sales, service, and product support teams to exceed customer expectations. What We re

Looking For:

Experience:

Minimum of 2 years in machine control, surveying, or a related field preferred.

Technical Knowledge:

Familiarity with Trimble, Topcon, or Leica machine control product lines.

Software Skills:

Understanding of model building and takeoff software (e.g., Carlson, Agtek, Business Center).

Adaptability:

Ability to shift priorities and stay productive in a fast-paced, dynamic environment.

Customer Focus:

Strong commitment to delivering superior customer service with a sense of urgency.

Computer Proficiency:

Comfortable with Microsoft Office Suite, internet-based tools, and industry-specific applications. Driver s

License:

Valid license with an acceptable driving record, as travel is part of the role.

Travel:

Willingness to travel within assigned territory and work flexible hours as needed. Ready to Join Us? Join a company that truly values its employees and where you can make a real difference. If you re ready to put your skills to work and be part of a dynamic, growing company, apply today!