Desktop Support Technician

Job

iFlow Inc.

Normal, IL (In Person)

Full-Time

Posted 03/28/2026 (Updated 4 days ago) • Actively hiring

Expires 6/21/2026

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Job Description

Handle 50-75 IT support tickets weekly via ServiceNow. Provide troubleshooting and resolution for desktops, laptops, kiosks, and mobile devices (Windows & Mac). Deploy, update, and optimize workstations using Intune, Jamf, ConfigMgr, and AutoPilot. Coordinate with IT teams to meet SLAs and document all work performed. Overview Industry

IT•Consulting Services / Advisory Services Functional Area•Administration / Facility Management / Office Operations, IT Software Programming / Analysis / Quality / Testing / Training, IT Software Maintenance / Operations / Support Services Job Role•Service Desk Engineer Employment type•Full Time•Permanent Work Mode•In Office Qualifications Any Graduate•Any Specialization Any Post Graduate•Any Specialization Any Doctorate•Any Specialization Job Related Keywords ServiceNow Intune Jamf ConfigMgr AutoPilot Windows Mac