IT SPECIALIST (CUSTSPT) TITLE 32

IT SPECIALIST

(CUSTSPT)

TITLE 32

Department of the Air Force Air Nional Guard Units Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This Nional Guard position is for a

IT SPECIALIST

(CUSTSPT) TITLE 32, Position Description Number D2182P01 and is part of the IL 182 AW, Nional Guard. Learn more about this agency Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This Nional Guard position is for a

IT SPECIALIST

(CUSTSPT) TITLE 32, Position Description Number D2182P01 and is part of the IL 182 AW, Nional Guard. Learn more about this agency Overview Help Accepting applicions Open & closing des 05/13/2026 to 05/12/2027 Salary $68,545

• $97,867 per year Pay scale & grade GS 9
• 11 Locion 1 vacancy in the following locion: Peoria, IL 1 vacancy Remote job No Telework eligible No Travel Required Occasional travel
• You may be expected to travel for this position. Relocion expenses reimbursed No Appointment type Temporary

• INDEFINITE ONLY

• MAY

NOT BECOME PERMANENT

Work schedule Full-time Service Excepted Promotion potential 11 Job family (Series) 2210 Informion Technology Management Supervisory stus No Security clearance Secret Drug test No Position sensitivity and risk Noncritical-Sensitive (NCS)/Modere Risk Trust determinion process Nional security Financial disclosure No Bargaining unit stus No Announcement number

IL-12957862-AF-26-167

Control number 868516900 This job is open to Help Nional Guard and reserves Current members, those who want to join or transitioning military members. Clarificion from the agency This is an open continuous announcement. Initial cutoff 11 JUNE 2026. Recruitment will continue through the announcement closing de until the position is filled.

• INDEFINITE POSITION

• MAY

NOT BECOME PERMANENT

• This position is a time limited indefinite resource.

Permanent employees th apply, if selected, will lose permanent tenure. Duties Help As a

IT SPECIALIST

(CUSTSPT) TITLE 32, GS-2210-9/11, you will serve as a customer support specialist performing work involving analytical and evaluive duties reled to classified and unclassified informion technology networks and/or cyber system with primary knowledge requirements of informion processing methodology, informion technology, telecommunicions systems, computer capabilities, processing techniques, IT trouble ticket management, and da communicions. Major Duties

• This is NOT an all-inclusive list: Provide customer technical assistance and support for all users.

Work with the CFP and customers to resolve integrion or configurion reled issues associed with a variety of different system plforms, opering systems, applicions, and equipment configurions. Work with customers to ensure efficient operions which support each units' requirements. Determine customer requirements and assist customers by recognizing and analyzing trends and providing instruction and oriention services. Plan, coordine, install, and continuously analyze system design, hardware and software. Analyze, manage, and direct installion of any new hardware or software introduced into the environment to ensure its compibility with existing architecture, its reliability, and functionality in relion to the organizion's business requirements. Track life of system equipment, prepare and provide analyses to determine future maintenance and replacement costs to help justify budget submissions. Recommend methods and procedures and coordine corrective action to optimize utilizion of present equipment. Perform system audits to assess security parameters and performance of IA controls within the network environment. Optimize the functionality and performance of hardware and software systems and ensure availability, integrity, efficiency, and reliability of system/functional resources while managing the communicions focal point coordinion and workload distribution duties. Perform testing, troubleshoot, correct problems, and distribute workload relive to interface and interoperability of system components such as hardware, systems software, and applicions programs. Assess and mitige security vulnerabilities of installed system hardware and software. Develop, recommend, and install solutions and upgrade to ensure availability, integrity, efficiency, and reliability of all components of the assigned system. Run tests to verify operability and functionality; analyze hardware and software malfunctions to resolve physical and logical processing problems; and recommend acquisition of programs, process or equipment which will resolve operional problems. Oversee and initie corrective or preventive measures to rectify immedie problems and prevent future occurrences through the CFP. Respond to trouble reports by analyzing problems, providing solutions, and recommending actions necessary to avoid future difficulties such as enhancing, replacing, or modifying existing programs, applicions, and equipment. Requirements Help Conditions of employment This is an excepted service position th requires membership in the Illinois Nional Guard and in the military grade listed in the announcement. This is required prior to the effective de of placement. If you are not sure you are eligible for military membership, please contact a Nional Guard recruiter prior to applying for this position. IAW The Fair Chance Act, Agency employees may not request criminal history informion the point of initial applicion, upon receipt of an applicion, or prior to, during or after a job interview. If an Optional Form (OF) 306, Declarion of Employment is submitted prior to the point of a conditional offer, questions reled to background informion section may not be asked. Selectee required to wear the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. Males born after 31 December 1959 must be registered for Selective Service. Federal employment suitability as determined by a background investigion. This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position. Irregular and/or overtime (compensory) hours may be required to support operional requirements or contingencies or may be required to work hours outside of the normal duty day.

INCUMBENT CONDUCTS INFORMATION ASSURANCE FUNCTIONS SHALL COMPLY WITH THE REQUIREMENTS OF THE CERTIFICATION PROGRAM AND WILL BE REQUIRED TO OBTAIN AND MAINTAIN CERTIFICATION. CERTIFICATION REQUIREMENTS ARE OUTLINED IN DOD INSTRUCTION 8570.01-M

Participion in direct deposit is mandory. Qualificions

AREA OF CONSIDERATION

The areas of considerion for this position, Title 32 Excepted Service (32 U.S. Code § 709), in the following manner and sequence: The FIRST area of considerion for this position all excepted permanent and indefinite temporary technicians within the ILNG. The SECOND area of considerion all current Federal Employees. The THIRD area of considerion all Federal re-employment eligible. The FOURTH area of considerion applicants willing to become T32 Dual Stus Technicians and gain ILNG membership. The FIFTH area of considerion will U.S. Citizens.

Military Grades :

Enlisted Only

• Minimum rank of A1C.

Maximum rank of SSgt.

PREFERRED AFSC

1D771 SPECIALIZED

EXPERIENCE

: GS-11 Level

• MUST possess least 12 months of specialized experience equivalent to the GS-09 level; experience, educion, or training th approaches techniques and requirements approprie to an assigned computer applicions area or computer specialty area in an organizion; experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordinion with others outside the organizional unit and development of project controls; experience th required adaptions of guidelines or precedents to meet the needs of the assignment; experience preparing documention on cost/benefit studies where is involved summarizing the merial and organizing it in a logical fashion.

GS-09 Level

• MUST possess least 12 months of specialized experience equivalent to the GS-07 level; experience, educion, or training receiving, maintaining, and issuing da storage media for computer operions; experience in scheduling the use of computer time for program processing; experience collecting and sequentially staging input media with associed program instructions for processing; experience in least one programming language; transling detailed logical steps developed by others into language codes th computers accept where this required understanding of procedures and limitions approprie to use of a programming language; experience interviewing subject-mter personnel to get facts regarding work processes and synthesizing the resulting da into charts showing informion flow; experience in analysis of the interrelionship of pertinent components of the system; experience planning the sequence of actions necessary to accomplish the assignment; experience scheduling the sequence of programs to be processed by computers where alternives had to be weighed with a view to production efficiency.

Experience refers to paid and unpaid experience, including volunteer work done through Nional Service programs (e.g., Peace Corps, AmeriCorps) and other organizions (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience th transles directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Verbiage displayed on your resume or applicion must contain your own words. You may refer to position descriptions, i.e. the general and specialized experience loced within the vacancy announcement, to assist with describing work experiences; however, resumes or applicions received in verbim will not be In your resume you will need to address the general and specialized experience listed below. Please use as much detail as needed, giving des (months and years) of the experience, position title and how the experience was gained. This informion is needed to determine if you are qualified for the position. Educion If you are using Educion to qualify for this position: At the GS-9 level, a master's or equivalent gradue degree or 2 full years of progressively higher-level gradue educion leading to such a degree may be substituted. At the S-11 level , a Ph.D. or equivalent, or 3 years of progressively higher-level gradue educion leading to such a degree.

Undergradue or Gradue Educion:

Degree in computer science, engineering, informion science, informion systems management, mhemics, operions research, stistics, or technology management or degree th provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaption of applicions, systems or networks.

All academic degrees and coursework must be from accredited or pre-accredited institutions. You must provide

OFFICIAL

transcripts or other documention to support your Educional claims. To receive credit for Educion, you must provide documention of proof th you meet the Educion requirements for this position. Additional informion If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorizion Act of 1986 requires th you be registered or you are not eligible for appointment in this agency ( Register |

Selective Service System :

Selective Service System (sss.gov) ). If you are needing some extra informion regarding Federal Resumes, you should consider these tips from

USA Jobs:

USAJOBS Help Center | Wh should I include in my federal resume? Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. Once the announcement has closed, your resume and supporting documention used to determine if you meet the qualificions listed on this announcement. If you are minimally qualified, your resume and supporting documention compared to your responses on the assessment questionnaire to determine your level of experience. If you re yourself higher than is supported by your applicion package, your responses may be adjusted and/or you may be excluded from considerion for this position. If you are found to be among the top qualified candides, you referred to the selecting official for employment considerion. Your qualificions evalued on the following competencies (knowledge, skills, abilities and other characteristics): Customer Service System Administrion Technical Competence Technology Awareness Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Applicion Package which includes:

REQUIRED DOCUMENTS

Your resume th clearly demonstres experience th meets the requirements of this position. Your resume must contain identifiable informion such as your name, address, and phone number. It should also show your work schedule, hours worked per week, des (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed. SF-50

• Must include if you are a current or previous federal employee.

Other supporting documents (as applicable): Certificions

DD-214 SF-50

Official Transcript NGIL Form 73 https://www.il.ngb.army.mil/Portals/30/Documents/Jobs/NGILForm73.pdf?ver=2019-05-01-161908-260

• NGIL Form 73
• Illinois Nional Guard Technician Program Supplement to Applicion for Dual Stus (DS), to reflect military qualificions.

Complete and accure da is essential to ensure fair evaluion, applicants with no military qualificions must submit form sting, "not applicable" and signure on page 2 of the NGIL Form 73.

Documents NOT accepted:

photographs, copies of position descriptions, training certifices, performance rings, awards, and letters of appreciion. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must complete the online applicion/Occupional Questionnaire and submit the documention specified in the Required Documents section below. To view the Occupional Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12957862 A complete applicion package must be submitted by 11:59 PM (EST) on the closing de of the announcement to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process . You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package, and submit the applicion. To verify the stus of your applicion, log into your USAJOBS account ( https://my.usajobs.gov/Account/Login ), all of your applicions will appear on the Welcome screen. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus/ . Agency contact informion Mayra Rocha Phone (309)633-5262 mayra.rocha@us.af.mil Address

IL 182 AW 2416 S

Falcon Blvd Peoria, IL 61607 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. Your applicion evalued by the Human Resources Office to determine your eligibility for the position. After the evaluion is complete, you will receive another notificion regarding the stus of your applicion. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help To apply for this position, you must submit a complete Applicion Package which includes:

REQUIRED DOCUMENTS

Your resume th clearly demonstres experience th meets the requirements of this position. Your resume must contain identifiable informion such as your name, address, and phone number. It should also show your work schedule, hours worked per week, des (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed. SF-50

• Must include if you are a current or previous federal employee.

Other supporting documents (as applicable): Certificions

DD-214 SF-50

Official Transcript NGIL Form 73 https://www.il.ngb.army.mil/Portals/30/Documents/Jobs/NGILForm73.pdf?ver=2019-05-01-161908-260

• NGIL Form 73
• Illinois Nional Guard Technician Program Supplement to Applicion for Dual Stus (DS), to reflect military qualificions.

Complete and accure da is essential to ensure fair evaluion, applicants with no military qualificions must submit form sting, "not applicable" and signure on page 2 of the NGIL Form 73.

Documents NOT accepted:

photographs, copies of position descriptions, training certifices, performance rings, awards, and letters of appreciion. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must complete the online applicion/Occupional Questionnaire and submit the documention specified in the Required Documents section below. To view the Occupional Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12957862 A complete applicion package must be submitted by 11:59 PM (EST) on the closing de of the announcement to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process . You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package, and submit the applicion. To verify the stus of your applicion, log into your USAJOBS account ( https://my.usajobs.gov/Account/Login ), all of your applicions will appear on the Welcome screen. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus/ . Expand Hide how to apply Agency contact informion Mayra Rocha Phone (309)633-5262 mayra.rocha@us.af.mil Address

IL 182 AW 2416 S

Falcon Blvd Peoria, IL 61607 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. Your applicion evalued by the Human Resources Office to determine your eligibility for the position. After the evaluion is complete, you will receive another notificion regarding the stus of your applicion. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Open & closing des 05/13/2026 to 05/12/2027 Salary $68,545

• $97,867 per year Pay scale & grade GS 9
• 11 Locion 1 vacancy in the following locion: Peoria, IL 1 vacancy Remote job No Telework eligible No Travel Required Occasional travel
• You may be expected to travel for this position. Relocion expenses reimbursed No Appointment type Temporary

• INDEFINITE ONLY

• MAY

NOT BECOME PERMANENT

Work schedule Full-time Service Excepted Promotion potential 11 Job family (Series) Supervisory stus No Security clearance Drug test No Position sensitivity and risk Trust determinion process Financial disclosure Bargaining unit stus Announcement number

IL-12957862-AF-26-167

Control number 868516900