Site Support

Site Support Job ID:

2611115

Location:

Bedford, IN, United States Date Posted:

Apr 8, 2026

Category:

Information Technology Subcategory:

Site Support Schedule:

Full-Time Shift:

Day Job Travel:

Yes - 10% of the time

Minimum Clearance Required:

None Clearance Level Must Be Able to

Obtain:

None Potential for

Remote Work:

On-Site Benefits:

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mail Tweet Share on Facebook Share on LinkedIn Apply Now > Job Description Description SAIC has an opening for an Information Technology Site Support position in Bedford, IN. This IT position interfaces daily with all employees assigned to a designated work location to support the employee and customer IT requirements and issues. This role ensures seamless IT Operations at designated sites and assists with remote access needs. This onsite position is responsible for supporting three locations in and around the Bedford, IN area.

Responsibilities include:

Oversight and integration support of existing hardware, software, network configurations and new system initiatives for all sites within area of responsibility. Key interface for user support on new accounts, imaging and issuing new desktop & laptop, phone and mobile devices and software needs. IT Support for diagnosing, troubleshooting, repairing and debugging laptop & desktop, servers, networks, phones, printers, AV, VTC, and Software systems. Make recommendations to customers on IT related questions based on provided requirements. Communicates highly technical information to both technical and non-technical personnel. Participates in development of information technology and infrastructure projects. Will support across multiple site locations, as well as remote and offsite employee issues. Coordinate with external vendors on hardware & software issues. Identifies areas requiring product improvement and approves & implements upgrades and hardware or software engineering change orders. Provides feedback and customer support regarding product performance problems and suggested solutions which may require product exchanges or more complex problem solving. Qualifications AA Degree in related discipline and 1+ year related experience, or a high school diploma and 2+ years related experience with relevant certification. Experience with Active Directory. Must be a US Citizen. Experience troubleshooting remotely. Overview SAIC accepts applications on an ongoing basis and there is no deadline. SAIC is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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