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Help Desk Analyst

Job

Medasource

South Bend, IN (In Person)

Full-Time

Posted 2 weeks ago (Updated 22 hours ago) • Actively hiring

Expires 6/5/2026

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Job Description

Help Desk Analyst at Medasource Help Desk Analyst at Medasource in South Bend, Indiana Posted in about 9 hours ago.
Type:
full-time
Job Description:
About the
Role:
Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory.
Key Responsibilities:
Provide Tier 1 helpdesk support to end users Troubleshoot and resolve technical issues efficiently Assist users with varying levels of technical knowledge and backgrounds Manage multiple tasks and prioritize effectively in a fast-paced environment Deliver exceptional customer service to ensure user satisfaction
Qualifications:
Previous Helpdesk experience, preferably Tier 1 support Excellent customer service and communication skills Strong troubleshooting and problem-solving abilities Ability to multitask and work independently Experience in the healthcare industry is a major plus

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