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Job Description
IT Support Technician Commercial Capital Company, LLC. - 5.0 Lenexa, KS Job Details 14 hours ago
Qualifications Microsoft Certified:
Azure Fundamentals Moving Incident Escalation Printer (troubleshooting support) Internal employee customer service Productivity software support Computer hardware Desktop (troubleshooting support) Updating inventory records Desktop applications Microsoft Teams Technical customer support for office equipment Customer support System deployment Productivity software Desktop administration Associate's degree Cabling Escalation handling Peripheral hardware support CompTIA A+ Entry level Office equipment system installation
Information Technology Full Job Description IT Support Technician Position Summary:
The IT Support Technician assists with day-to-day technology support across the organization. This role focuses on workstation setup, troubleshooting, printer support, Microsoft 365 assistance, and helping maintain reliable technology operations. This is a hands-on position ideal for someone looking to grow their career in IT while learning business systems and support processes in a fast-paced environment.
Education:
Associate degree, technical coursework, or equivalent experience preferred Information Technology, Computer Support, or related field preferred Equivalent hands-on or self-taught experience welcomed Certifications (not required, but bonuses): CompTIA A+ (bonus) Microsoft Fundamentals certifications Any relevant IT or technical support certification
Years of Experience:
0-2 years Willing to train the right person Experience with troubleshooting, hardware setup, printers, or customer support is helpful
Key Responsibilities:
Set up and deploy laptops, desktops, monitors, and office equipment Assist users with login issues, password resets, and troubleshooting Install and troubleshoot printers, scanners, and peripherals Support Microsoft 365, Teams, and standard office applications Maintain inventory records and document completed work Assist with workstation moves, cabling, and equipment organization Escalate advanced issues to senior IT staff when needed Follow documented procedures and assist with technology projects Provide friendly and professional support to employees Maintain a willingness to learn new technologies and systems