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IT Site Support Technician *HIRING ASAP*

Job

TEKSystems

Topeka, KS (In Person)

Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 7/7/2026

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Job Description

Description PC Support
  • Deliverables o Monitor track all Incidents across all SNOW queues for North America. o Diagnose and resolve incidents using documented procedures to perform responsibilities o Monday
  • Friday 8 hour day onsite technical support (On-call and off hours when needed) o New hire hardware setup and implementation o Test assets to ensure proper functionality o Install, repair, and conduct preventative maintenance of all laptops and desktops across North America o Dell warranty management\coordinating with Dell for replacement hardware
Asset Management Objective:
To monitor and manage assets (laptops, printers and peripherals) that support day to day operations supporting NA SITS sites. Deliverables
  • Inventory of Windows based assets and peripherals
  • Updating Hardware Asset Management
  • Windows based assets
  • Depot
  • Per Segment/Site asset tracking
  • Assigning (profile & imaging)
  • Replacement (End of Life)
  • Break/Fix
  • asset needs repairing based on warranty status
  • New Hire and Business segment moves o Shipping and Delivery
  • New Hires, Replacements, Segment moves, Leavers (Exited employees) , Inactive asset support o Reporting
  • standard In/Out stock inventory status of replacement and Depot asset inventory o Disposal of Hardware management
  • PC Lifecycle
  • Procurement through disposal
  • Expectation that refresh is included in this
  • Software Support and Installation
  • OS Imaging on computers
  • Deployment of software through automated tools and manual installs
  • Install and test desktop software applications and internet browsers.
  • iOS system and mobile app support
  • Procurement/installation of approved software Audio/Visual Support
  • Maintenance and Testing of windows-based systems
  • Trouble shooting issues or re-imaging windows-based systems if needed
  • Training users on scheduling meetings and conference room software/hardware.
  • Executive full meeting support
  • Quality Control / Conference room Health Checks
  • Coordinate 3rd party Vendor for updating conference room AV equipment
  • Coordinate 3rd party Vendor for conference room installation of AV equipment
  • Coordinate 3rd party Vendor warranty work of installed AV systems
  • Providing live support for townhall conferences
  • Troubleshooting wall mounted EVOKOS Network Infrastructure Support
  • Server Hardware Support Replacements
  • Procure HDD replacement and install for servers per request/coordination of server team.
  • Procure serv To view full details and how to apply, please login or create a Job Seeker account