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Job Description
Summary Class Code:
7534 LOCAL
DISTRICT CLASSIFICATION PLAN SUMMARY CLASS TITLE
MICROCOMPUTER
SPECIALIST BASIC FUNCTION
Install microcomputer hardware and software; train users in functions and operations of microcomputers; provide continuing on-site and telephone support for users.
REPRESENTATIVE DUTIES
Provide on-site and telephone support for users of microcomputer hardware and software. Install microcomputer hardware systems and software including upgrades and enhancements. Conduct training for use of microcomputer hardware and software with individuals, small groups and classrooms. Conduct problem-solving research. Coordinate and conduct user group meetings; record and distribute meeting minutes. Test new software programs and update existing programs prior to installation. Evaluate needs of user departments and recommend hardware and software solutions. Maintain password security for authorized access to computers and local area networks. Maintain data base files of users and hardware and software inventory. Maintain secure backup of master software files; maintain periodic backup of user software and data. Maintain standard District-wide master files. Perform related duties as assigned.
KNOWLEDGE AND ABILITIES
KNOWLEDGE OF:
Operation of microcomputers and related peripheral computer equipment. Operation of numerous software applications related to District projects and activities. Installation of computer hardware, peripherals and software. Proper methods of storing equipment, materials and supplies. Manual instructions, sufficient to enable quick and accurate diagnosis of difficulties. Technical aspects of field of specialty. Public speaking techniques. Oral and written communication skills.
ABILITY TO
Install microcomputer hardware and software. Plan, develop and coordinate training programs in the use of microcomputers, scanners, printers and other peripheral equipment. Develop and present training programs for operation of computer hardware and software applications. Provide assistance and technical knowledge of various software applications. Develop and present training programs.