Computer Technician

CLASS TITLE

Computer Technician

REPORTS TO

District Technology Coordinator

BASIC FUNCTION

Perform a variety of skilled and technical duties related to the installation, repair, alternation and maintenance of end-user devices, printers, peripherals, security hardware, and network equipment.

REPRESENTATIVE DUTIES

Maintain cable and wireless network diagrams for school area networks. Install information technology hardware systems and software, including upgrades and enhancements. Perform preventative maintenance on district technology devices and network equipment. Model legal use of software/network resources and encourage the Acceptable Use Policy is followed. Use systems integration programs and platforms to enhance the connected user experience. Provide assistance, information, and technical expertise to faculty, administrators, and students regarding the safe and proper operation, care and maintenance of district information technology resources. Maintain records of equipment and network repairs. Communicate effectively both orally and in writing. Attend appropriate training opportunities to enhance job performance. Participate in scheduled district technology meetings. Perform other related duties as assigned. Conduct student assessments. Perform other duties as required.

KNOWLEDGE AND ABILITIES KNOWLEDGE OF

Computerized and electronic equipment including end-user devices, peripherals, and other data communication equipment. Methods, equipment and tools used in the skilled repair and servicing of information technology equipment. Safety practices and precautions used in working with information technology equipment. Operation of a variety of testing equipment. Technical aspects of the information technology field. Basic record-keeping techniques. Interpersonal skills using tact, conflict resolution, and courtesy.

ABILITY TO

Perform a variety of skilled and technical duties as related to the installation, repair alteration and maintenance of information technology equipment and peripherals. Read, interpret and implement technical service manuals and schematic diagrams to repair assigned information technology and peripheral equipment. Plan and lay out installation and repair work. Maintain records related to work performed. Establish and maintain cooperative and effective working relationships with others. Provide assistance, information and technical expertise to faculty, administrators, and students regarding safe and proper operation, care and maintenance of district information technology resources. Maintain records of end-user device and network repairs, materials used, moving and installation activities and work orders; maintain records of maintenance supplies used.

PHYSICAL DEMANDS

Work is performed while standing, sitting and/or walking. Requires the ability to communicate effectively using speech, vision and hearing. Requires the use of hands for simple grasping and fine manipulations. Requires bending, squatting, crawling, climbing, reaching. Requires the ability to lift, carry, push or pull light weights. Reasonable accommodation may be provided to enable a person with a disability to perform the essential functions of the job.

EDUCATION AND EXPERIENCE

High School Diploma (or equivalent) and/or experience troubleshooting, repairing, and servicing computers and related equipment.

TERMS OF EMPLOYMENT

185-day calendar. Salary determined by the adopted classified salary schedule of the Nicholas County Board of Education.