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Desktop Support Specialist
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Quantam Solutions
Frankfort, KY (In Person)
$46,800 Salary, Full-Time
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Job Description
Desktop Support Specialist 4.2 4.2 out of 5 stars 1266 Louisville Road, Frankfort, KY 40601 $20
- $25 an hour
- Full-time, Contract Quantam Solutions 16 reviews $20
- $25 an hour
- Full-time, Contract Quantam Solutions provides IT solutions and consulting for various clients.
Overview:
Our client's Information Technology Branch seeks an individual to serve as a Desktop Engineer/Support Technician in theInformation Technology Branch's Field Support Section Key Responsibilities:
Main responsibility is to administer KSP Desktops, Notebooks, and Mobile Data Terminals (and accompanying equipment). Hardware and software support, including specialized law enforcement software and devices. Assist with IT equipment in KSP cruisers. Work with vendors for support on workstation issues. Coordinate with Tier 1 and 3 personnel on support issues Work with the IT Ticket System Performs other tasks and duties as assigned or needed by the agency.Qualifications:
Windows desktop operating systems support client hardware and software, including Office 365 applications. Troubleshooting skills. Ability to work in a team atmosphere. Ability to create technical documentation. Provide Tier 2 support to other personnel in the IT Branch. Ability to receive training and retain new knowledge. Ability to be professional and courteous.Additional Information:
8 am- 5 pm (the position will have a desk at 1266 Louisville Road, Frankfort).
Pay:
$20.00- $25.