IT Support Specialist

Overview We are seeking a Desktop Support Technician with hands‑on experience supporting Windows environments and Microsoft 365. This role focuses on end‑user support, hardware and software troubleshooting, and peripheral device support to ensure reliable day‑to‑day operations. Responsibilities Deploy, troubleshoot, and resolve issues related to Windows operating systems and Microsoft Office 365, including Outlook, Teams, and core productivity applications. Install, configure, and maintain hardware and software, performing break/fix support on desktops, laptops, and related equipment. Set up, configure, and troubleshoot peripheral devices such as printers, scanners, cameras, and other end‑user accessories. Diagnose and resolve hardware and software issues efficiently to minimize user downtime. Provide clear, professional communication to end users while documenting issues and resolutions according to support processes. Qualifications 2+ years of experience supporting Windows operating systems and Microsoft Office 365 environments. 2+ years of hands‑on experience with hardware and software installations, configurations, and break/fix support. 2+ years of experience setting up, configuring, and troubleshooting peripheral equipment (printers, scanners, cameras, etc.). Strong troubleshooting skills and a customer‑focused approach to IT support. Job Type & Location This is a Contract position based out of Morehead, KY. Pay and Benefits The pay range for this position is $19.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Morehead,KY.

Application Deadline This position is anticipated to close on Apr 11, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.