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Systems Support Engineer Level 2
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180 Pros
Baton Rouge, LA (In Person)
$53,627 Salary, Full-Time
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Job Description
Systems Support Engineer Level 2 Baton Rouge, LA 70816 $40,000
- $55,000 a year
- Full-time $40,000
- $55,000 a year
Full-time Job Overview:
We are seeking a highly skilled and motivated IT Systems Support Engineer to join our dynamic team. The ideal candidate will have a strong background in IT support, with a focus on system administration, troubleshooting, and client interaction. As an IT Systems Support Engineer, you will play a crucial role in ensuring the seamless operation of our clients' IT systems and providing exceptional technical support.Responsibilities:
System Administration:
Manage and maintain client IT systems, including servers, networks, and infrastructure components.Technical Support:
Respond to client inquiries and provide timely and effective technical support to resolve issues and ensure system functionality.Troubleshooting:
Diagnose and troubleshoot hardware, software, and network issues to identify and implement solutions.Installation and Configuration:
Install, configure, and upgrade IT systems and applications as needed.Security:
Implement and maintain security measures to protect client systems from potential threats and vulnerabilities.Documentation:
Create and update documentation for IT systems, configurations, and support procedures.Collaboration:
Collaborate with other IT professionals and departments to ensure a cohesive and integrated approach to IT support.Requirements:
Education:
Bachelor's or Associates degree in Computer Science, Information Technology, or related field.Experience:
Proven experience in IT support roles, with a focus on system administration.Technical Skills:
Proficient in Microsoft Windows and MacOS operating systems. Strong knowledge of network protocols, configurations, and troubleshooting. Experience with virtualization technologies (VMware, Hyper-V). Familiarity with cloud platforms (e.g., AWS, Azure). Excellent problem-solving and analytical skills.Soft Skills:
Excellent communication and interpersonal skills. Strong customer service orientation. Ability to work independently and collaboratively within a team. Proactive and detail-oriented. Certifications (Preferred):Microsoft Certified:
Windows Server or equivalent CompTIA A+, Network+, or Security+ If you are passionate about IT, enjoy solving complex technical challenges, and thrive in a fast-paced environment, we invite you to apply for the position of IT Systems Support Engineer at 180 Pros. Join us in delivering cutting-edge IT solutions that make a difference for our clients.Job Type:
Full-time Pay:
$40,000.00- $55,000.