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Application Support Specialist III

Job

Tulane University

New Orleans, LA (In Person)

Full-Time

Posted 4 days ago (Updated 16 hours ago) • Actively hiring

Expires 7/13/2026

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Job Description

Application Support Specialist III Tulane University - 4.0 New Orleans, LA Job Details Full-time 22 hours ago Qualifications Handling customer inquiries Enterprise software support Customer support Full Job Description The Enterprise Systems Administrator III focuses on customer service, and supports the applications and user community of Tulane University. The Enterprise System Administrator has deep knowledge of our current systems and how to administrate those systems in the development, test, and production environments. This person is a senior Operations team member. Duties include interacting with customers, delivery, and operations teams, and determining support requirements for Tulane applications. The Enterprise System Administrator is responsible for application configuration and management, including software installations, system monitoring, and error resolution.
Minimum Qualification:
Bachelor's Degree in applicable discipline AND 2. Bootcamp Certified AND 3. Minimum 5 or more years of experience in customer support and application management with a strong focus in operational processes. OR Minimum 5 or more years of experience in enterprise application support, support for agile application processes, and business unit support.
Preferred Qualification:
Scripting in a language like JavaScript, Python, or PowerShell. Ability to write SQL queries. Experience with Agile project management practices. Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person's race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane's employment or educational programs or activities. Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at .