IT Onsite Technician

IT Onsite Technician Enthuse customers and provide best experience through best in class hardware, software and technical support services Your benefits Unlimited employment contract Onboarding program Buddy program Health/ Medical insurance Life insurance Dental insurance Internal career development program Vision Insurance Your skills 2-3 years of IT experience (or equivalent) Strong communication, customer service, and problem-solving skills. Experience with IT infrastructure, Windows (7, 8, 10), O365, and Microsoft Office. Knowledge of LAN, remote support, troubleshooting, and smartcard technology. Experience with imaging and reimaging devices. Familiarity with Apple products (iPhones, iPads) and Windows devices. This role is a Salary Non-exempt position with a targeted salary range of $42,000.00 - $52,000.00 USD. Your tasks Provide local and remote IT support, troubleshooting hardware/software issues. Deliver customer service for desktops, laptops, and networks. Maintain IT assets and document troubleshooting steps. Assist with asset management, procurement, and standard IT implementations. Respond to service requests via ticketing systems and help desks. Ensure compliance with IT policies and procedures. Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.