Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

IT Lab Engineer - Benchtop

Job

sdna global

Boston, MA (In Person)

$88,400 Salary, Full-Time

Posted 3 days ago (Updated 1 day ago) • Actively hiring

Expires 7/16/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
79
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

IT Lab Engineer
  • Benchtop sdna global
  • 4.0 Boston, MA Job Details Contract $40
  • $45 an hour 2 hours ago Qualifications Telecommunications network troubleshooting Desktop computer repair Network troubleshooting Enterprise software Laptop (troubleshooting support) Incident management software Computer hardware Desktop (troubleshooting support) Pharmaceutical company experience Computer management Customer relationship management (CRM) systems (technically supported) Customer support ticket management Desktop applications Customer support Productivity software VPN management Desktop administration Active Directory management IT department experience Ticketing system technical support Full Job Description We are seeking a highly motivated and experienced Lab IT Engineer to support laboratory IT operations for one of the largest pharmaceutical organizations in the industry.
The ideal candidate will have hands-on experience supporting laboratory systems, scientific instruments, desktop environments, and end users within regulated pharmaceutical, biotechnology, or life sciences environments. Key Responsibilities Provide onsite IT support for laboratory and research environments. Support and maintain laboratory instruments, instrument-connected workstations, and associated software applications. Troubleshoot hardware, software, network connectivity, and instrument communication issues. Install, configure, upgrade, and maintain desktop computers, laptops, printers, and peripheral devices. Coordinate with laboratory users, vendors, and cross-functional IT teams to resolve technical issues. Support instrument connectivity and integration with laboratory systems and enterprise applications. Perform software deployments, patch management, and system upgrades in compliance with company standards. Maintain accurate documentation of incidents, changes, configurations, and procedures. Ensure compliance with GMP, GxP, FDA, and other regulatory requirements. Participate in project activities, equipment deployments, migrations, and technology refresh initiatives. Provide timely incident resolution and excellent customer service to laboratory personnel. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. 3+ years of experience supporting IT systems in pharmaceutical, biotechnology, healthcare, or laboratory environments. Experience with laboratory instrument support and instrument-connected systems. Strong knowledge of Windows operating systems, desktop support, and troubleshooting. Experience with Active Directory, Microsoft Office 365, and enterprise IT environments. Knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, and network troubleshooting). Experience working with ticketing systems such as ServiceNow. Excellent communication and customer support skills. Ability to work independently in a fast-paced laboratory environment.
Pay:
$40.00
  • $45.
00 per hour
Work Location:
In person