Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Scheduling Admin
Job
The Planet Group
Concord, MA (In Person)
$53,040 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
62
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
The Scheduling Admin supports service operations by coordinating scheduling, communication, and execution between field service, customer care, technical support, and leadership teams. Focus is to deliver a seamless customer experience. Responsibilities ? Scheduling & Coordination Manage field service engineer schedules, dispatching, and service appointments Balance workload and align resources to operational priorities ? Cross-Functional Collaboration Partner with Service Managers, Technical Support, Customer Care, and Operations Support escalations, urgent requests, and shifting priorities ? Customer Communication Provide timely updates on service visits, timelines, and changes Maintain a professional, customer-focused approach ? Operations & Administration Support service orders, documentation, and scheduling systems Maintain accurate records and tracking ? Qualifications & Experience 3+ years in scheduling, coordination, or service operations Experience working in a manufacturing, technical service, or advanced technology environment strongly preferred Excellent communication skills and cross-functional collaboration Pay is $23-28/hr #LI-AS1 #AFHR