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Scheduling Administrator

Job

The Planet Group

Concord, MA (In Person)

$53,040 Salary, Full-Time

Posted 3 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/12/2026

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Job Description

Scheduling Administrator at The Planet Group Scheduling Administrator at The Planet Group in Concord, Massachusetts Posted in 13 days ago.
Type:
full-time
Job Description:
Scheduling Admin Contract-to-hire Start asap
Hours:
full-time
Location:
Concord, MA (free parking) WFH situation: Onsite daily to train for 1-2 months and then it's hybrid once settled (3 days in the office) $23-28 hr Must haves:
  • 2+ years of scheduling & administrative experience in a corporate setting
  • Strong communicator
  • MS Office (Outlook, Excel, Word & Teams)
Preferred:
  • Has worked at a manufacturing company that make devices or instruments
  • Has worked at a company that does service calls
  • SAP•
Syteline Job Description:
The Scheduling Admin supports service operations by coordinating scheduling, communication, and execution between field service, customer care, technical support, and leadership teams. Focus is to deliver a seamless customer experience while enabling efficient operations. Responsibilities Scheduling & Coordination Manage field service engineer schedules, dispatching, and service appointments Balance workload and align resources to operational priorities Cross-Functional Collaboration Partner with Service Managers, Technical Support, Customer Care, and Operations Support escalations, urgent requests, and shifting priorities Customer Communication Provide timely updates on service visits, timelines, and changes Maintain a professional, customer-focused approach Operations & Administration Support service orders, documentation, and scheduling systems Maintain accurate records and tracking