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Desktop Support Specialist

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Integration International Inc.

Harvard, MA (In Person)

Full-Time

Posted 3 days ago (Updated 2 hours ago) • Actively hiring

Expires 6/18/2026

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Job Description

Desktop Support Specialist at Integration International Inc. Desktop Support Specialist at Integration International Inc. in Still River, Massachusetts Posted in 1 day ago.
Type:
full-time
Job Description:
Key Responsibilities Install, configure, and maintain desktops, laptops, printers, and software. Troubleshoot hardware, software, network, and system issues. Provide technical support to employees for IT-related concerns. Manage user accounts, email setup, and system access. Perform system upgrades, updates, and routine maintenance. Maintain IT inventory and documentation. Escalate complex technical issues when required. Requirements Bachelor's degree or diploma in IT, Computer Science, or related field. 3-5 years of experience in desktop support or IT support. Knowledge of Windows OS, MS Office, networking, and troubleshooting. Basic understanding of hardware, printers, and remote support tools. Good communication and problem-solving skills. Ability to work independently and in a team environment.

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