Specialist, IT Knowledge - Part Time

Class Description The purpose of this class is to provide technical support through the design, development, implementation and maintenance of all technical knowledgebase documentation, and administrative duties to support the use of technology throughout the college. Minimum Requirements High School diploma/GED, candidates currently enrolled in college studing Information Technology or Associate's Degree in Information Technology preferred. Experience supporting technology, developing and maintaining technical documentation preferred. Class Specific Essential Duties Initiate, design and develop documentation to meet specific needs of groups and individuals. Collaborate with all areas of IT to maintain and expand a database of support content to improve user experience. Document trouble-shooting efforts with appropriate groups. Assess effectiveness and organization of knowledgebase material for ongoing refinement and process improvement. Maintain currency in Office, SharePoint and other computer software technologies through research and professional development participation. Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned. CCBC Part Time Benefits At A Glance

BENEFIT SUMMARY

Supplemental (Retirement Annuities) 403(b) and 457(b) Tax-sheltered annuities - 403(b). Payroll salary reduction authorization is needed. The form is available on SharePoint Forms/Human Resources Forms. The 403(b) supplemental retirement plan is available to all CCBC employees (Adjunct Faculty, Part Time Associates and Full Time employees). Roth 403(b) is a savings feature that is available when you open a 403(b) account. The Roth 403(b) savings feature allows employees to contribute after-tax dollars and then withdraw tax-free dollars from their account upon retirement. The Roth 403(b) savings feature is only offered by the following vendors: TIAA-CREF and VOYA Financial Advisors, Inc. Adjunct Faculty, Part Time Associates and Full Time employees are eligible to save for retirement using the Roth 403(b) savings feature. Employees may contribute traditional pre-tax 403(b) dollars and Roth 403(b) post-tax dollars simultaneously. The savings limits are combined for the Traditional 403(b) and the Roth 403(b) contributions. Deferred Compensation Plan — 457(b) offered through VOYA Financial Advisors, Inc. The 457(b) salary reduction authorization form is needed. The form is available on SharePoint Forms/Human Resources Forms. Parking Free. Must obtain a parking permit from the Department of Public Safety to use on all campuses. Sick and Safe Leave CCBC is pleased to offer paid sick and safe leave for part-time employees. Paid sick and safe leave is earned by all part-time employees including credit and non-credit adjunct faculty, part-time associates and other part-time employees.