Immediate: IT Systems Specialist, Business Information Services, Walt Whitman HS, 8 hrs/12mos, Ad closes 6/1/26

Immediate:

IT Systems Specialist, Business Information Services, Walt Whitman HS, 8 hrs/12mos, Ad closes 6/1/26 Montgomery County Public Schools - 4.0 Bethesda, MD Job Details Full-time $29.10 - $57.29 an hour 17 hours ago Qualifications Customer communication IT user and group management Handling customer inquiries Access control management Stakeholder relationship building Cross-functional communication

Full Job Description Immediate:

IT Systems Specialist, Business Information Services, Walt Whitman HS, 8 hrs/12mos, Ad closes 6/1/26

Job Specific Information :

The wage range for this position is between $29.10 and $57.29 per hour, based on years of service. For information about benefits, please follow the link below.

https:

//drive.google.com/file/d/1nCKtJEqy4w4SLTzmvmVXgE8h

PfOBolkb/view MCPS Official Job Description Summary Description:

Under the direction of the Supervisor of Business Operations, is responsible for generally supervised and independent work, providing all levels of support related to MCPS^ business systems. The day-to-day work includes, but not limited to, end-user support, technology administration, troubleshooting issues and supporting staff in a timely manner. Based on the assigned level, this work may include identifying, troubleshooting, and resolving business systems related incidents and problems; and perform data analysis, providing end-user technical training, project management, initiating and engaging with stakeholders for business requirements, and designing and implementing configuration changes. May assist with training of lower-graded employees as assigned.

Physical Demands:

None Special Requirements:

Evening/night or weekend work may be required on rare occasions.

Overtime Eligibility:

Intern & ITSS I (grade 18 to 20) are eligible for overtime pay with prior approval. ITSS II and III (grade 23 to 25) are not eligible for overtime pay.

Note:

overtime eligibility is under review pending acceptance of new regulations.

Knowledge Skills Abilities:

Demonstrates knowledge of principles, concepts, and methods of computer technology; working knowledge of or the ability to quickly learn MCPS^ business processes in relation to functions and technology of the business systems and services. The work requires extensive knowledge with human resource related systems, professional development applications, end-user account and security access provisioning, understanding and analyzing data exports, proactively monitoring and managing end-user technical and training requests, and independently creating system documentation. Ability to independently prioritize and manage multiple tasks and/or projects simultaneously; in addition to having robust organizational and time management skills. Responsible for communication and information management between business units and technology teams. Ability to work in a collaborative, innovative, and flexible environment, while delivering quality work. Must have great customer service, interpersonal and professional skills, proven ability to communicate effectively and build relationships with stakeholders. Knowledge of and ability to meet the seven core competencies of the Support Services Professional Growth System (SSPGS).

Education Training Experience:

Bachelor^s Degree preferred. College level coursework in computer applications, computer systems, and/or computer related courses. One to three years of progressively responsible experience in managing and troubleshooting IT business applications, providing end-user customer support, both technical and customer training related is preferred. Combinations of applicable education, training, and experience which provide knowledge, abilities, and skills necessary to perform effectively in the positions may be considered.

Certificate License:

None Job :

Information Technology Job Grade :

18-25

Optimal Qualified Organization :

Walt Whitman High School Primary Location :

Bethesda Schedule :

Full-time | 1.000 (80 hours bi-weekly)

Working Months :

12

Shift :

Day Job Job Posting :

May 20, 2026, 1:18:04 PM - Jun 1, 2026, 10:59:00 PM