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IT Support Engineer

Job

UniqueHire Consulting LLC

Bethesda, MD (In Person)

Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 7/21/2026

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Job Description

Job Title:
IT Support Engineer Location:
Bethesda, MD (Hybrid 2-3/Days work from office)
Duration:
6+ Months Contract Role summary Deliver end-user IT support and service-desk operations, administering cloud and SaaS identity, endpoints and access for a fully distributed workforce. Key responsibilities Provide tier 1-2 support, endpoint management and onboarding/offboarding. Administer SaaS and cloud identity/access (SSO, MFA) and IT asset management. Build automation and scripts to streamline support and provisioning workflows.
Service Desk lead track:
manage queue, SLAs, ticketing operations and a small support team. Skills AWS / cloud admin Scripting (Python) SQL (basic) Familiarity with cloud/SaaS administration (incl. AWS), scripting for automation (Python/PowerShell), and basic SQL for reporting and ticket analytics. ITSM tooling (ServiceNow, Jira Service Management). MDM/endpoint tools (Jamf, Intune). Identity platforms (Okta, Google Workspace).