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Desktop Support Specialist

Job

CGC for Bachrach Group

Chevy Chase, MD (In Person)

$68,640 Salary, Full-Time

Posted 1 week ago (Updated 3 days ago) • Actively hiring

Expires 6/8/2026

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Job Description

Desktop Support Specialist Location:
Chevy Chase, MD |
Type:
Contract |
Setting:
On-Site We are partnering with a leading global investment firm to place a Desktop Support Specialist at their Chevy Chase, MD office. This role supports an active IT integration following the firm's recent acquisition of a boutique real estate investment firm, serving ~60-70 onsite employees through a full technical transition. It's a highly visible, hands-on position requiring strong technical skills and a polished, client-facing presence. Responsibilities Deliver white-glove end user support, minimizing disruption throughout the integration Triage, escalate, and track issues to drive continuous improvement Collaborate with IT teams and business stakeholders for a seamless support experience Contribute to documentation, knowledge base articles, and team knowledge sharing Assist with hardware/software setup, configuration, and troubleshooting
Requirements Technical:
Windows 11
  • Microsoft 365
  • Active Directory
  • SCCM
  • Azure AD
  • Intune
  • iOS device management
  • ITIL frameworks
Non-Technical:
Experience in fast-paced, high-profile environments
  • Strong communication skills with executives and senior staff
  • Root cause analysis mindset
  • Self-motivated and professional with minimal supervision
Pay:
$33.00 per hour
Work Location:
In person

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