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EUC/IT Technical Support Engineer

Job

TechVirtue LLC

Cockeysville, MD (In Person)

Full-Time

Posted 3 days ago (Updated 16 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

Job Title:
EUC & IT
Operations Support Engineer Location:
Hunt Valley, MD Duration:
12+ months
Note:
- Need to work on weekends or off hours to provide hands and feet support as needed.
Job Summary:
We are seeking an experienced End User Computing (EUC) Support Engineer with 3-5 years of hands-on experience providing desktop, laptop, and end-user support in a corporate environment. The ideal candidate will be responsible for troubleshooting hardware, software, operating system, and application issues while delivering exceptional customer service to end users. Required Skills 3-5 years of experience in End User Computing (EUC), Desktop Support, or Technical Support. Strong knowledge of Windows 10/11 operating systems. Experience supporting Microsoft Office 365 products. Hands-on experience with Active Directory user administration. Familiarity with ServiceNow or similar ticketing tools. Knowledge of desktop hardware troubleshooting and peripheral support. Basic understanding of networking concepts including TCP/IP, DNS, DHCP, VPN, and Wi-Fi. Strong communication, troubleshooting, and customer service skills. Ability to work independently in a fast-paced support environment.