IT Field Support Specialist

Posted 1 day ago Intel Agency (NSA, CIA, FBI, etc) Mid Level Career (5+ yrs experience) Unspecified Occasional travel Full Scope Polygraph IT

• Hardware Columbia, MD (On-Site/Office) IT Field Support Specialist
• Imaging Location

• Columbia, MD Job Description:

• Utilizes MDT servers to deploy latest computer image to new and recycled computers
• Fulfills equipment requests for newly imaged workstations according to daily work priorities
• Configures computers, communications devices and peripheral equipment
• Trains site personnel in proper use of imaging tools
• Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
• Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
• Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
• Ensures image benches are operational.

If operational status is lost alert proper management team.

REQUIRED

The individual to be able to drive a company vehicle.

Required Skills, Experience, and Education:

• Minimum education and experience level: High school/GED and four (4) years of experience
• 8570 Certification
• Preferred Security +
• Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches
• Demonstrated ability to read and understand technical manuals and schematics
• Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
• Able to manage time and priorities effectively
• Able to work efficiently with minimal supervision
• Proficient in working with end-users remotely
• Demonstrated expertise in Microsoft Windows 7 and 10
• Familiar with Active Directory security and policies
• Excellent analytical and problem-solving skills
• Must be able to drive company vehicle
• Must be available to work an 8-hour shift between the hours of 6am-6pm, as determined by management group id: 10110693a N Name Hidden Federal Recruiter Apply now