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IT Field Support Technician
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Aligned Development Strategies, Inc.
Temple Hills, MD (In Person)
$47,500 Salary, Full-Time
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Job Description
IT Field Support Technician Aligned Development Strategies, Inc. Temple Hills, MD Job Details Full-time $45,000 - $50,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Customer communication Serving clients Software troubleshooting SCCM Customer service In-person customer service Windows Technical support Microsoft System Center High school diploma or GED Computer hardware Desktop administration Associate's degree Active Directory Full Job Description Company Overview Aligned Development Strategies, Inc. (ADSI) is a dynamic, small business based in Washington, DC. Specializing in Information Technology and Management Consulting. We partner with government and commercial clients to solve complex business challenges through innovative technological solutions, dedicated to delivering dependable services with integrity. Job Summary We are seeking a proactive and energetic IT Field Support Technician to join our team. In this role, you will provide technical assistance and support related to computer systems, cloud services, hardware, and software. IT Field Support Technicians operate and maintain computer systems and networks to ensure End-Users receive effective IT Services. Responsibilities Serving as the first point of contact for IT support for WSSC Depot Installing, configuring, and maintaining software and hardware components of computer and network systems Diagnosing and troubleshooting software and hardware issues Repairing and replacing damaged computer and network components Ensuring the security of clients and server computers by installing and upgrading antivirus and firewall software Supporting people whenever they encounter challenges with computers and network devices Maintaining and updating technical documentation regularly Testing new hardware and software before full-scale installation