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IT Field Support Technician

Job

Delmock Technologies, Inc.

Temple Hills, MD (In Person)

Full-Time

Posted 5 days ago (Updated 1 day ago) • Actively hiring

Expires 7/17/2026

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Job Description

IT Field Support Technician
About Our Company:
Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise, and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations.
Location:
Laurel, MD 20707. This role is on-site, Monday through Friday.
Role:
Delmock Technologies, Inc. is seeking an IT Field Support Technician to operate and maintain computer systems and networks to ensure End-Users receive effective IT Services.
Responsibilities:
  • Serving as the first point of contact for IT support.
  • Installing, configuring, and maintaining software and hardware components of computer and network systems.
  • Diagnosing and troubleshooting software and hardware issues.
  • Troubleshooting challenges with computers and network devices.
  • Repairing and replacing damaged computer and network components.
  • Ensuring the security of clients and server computers by installing and upgrading antivirus and firewall software.
  • Maintaining and updating technical documentation regularly.
  • Testing new hardware and software before full-scale installation.
Minimum Requirements:
  • High school diploma or equivalent.
  • 2 years of experience working in IT.
  • Experience with Active Directory, Windows OS, SCCM, and SITIL Methodologies.
  • Strong customer service skills.
Preferred/Nice to
Have Skills:
  • Associate's degree in an IT related field.
  • 1 year of experience with computer hardware repair.
  • 1 year of experience with technical support.
  • 1 year of experience with software troubleshooting.
Clearance:
  • Able to pass a background check.
Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to top-ranking Federal and State Commissionaires project support teams. At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI! DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.