IT SPECIALIST (CUSTSPT)

IT SPECIALIST

(CUSTSPT) Department of Defense Defense Informion Systems Agency

WHCA/WH842

Summary This position is in the Professional Work Cegory the Senior Work Level within the CES Occupional Structure. This position is for DISA White House Communicions Agency Naval Support Facility, Thurmont, Maryland.

This is an Excepted Service position and does not confer eligibility to be converted to the Competitive Service. If you are a current Federal Career/Career-Conditional employee, you placed on an Excepted appointment under 10 U.S.C. 1599f. Learn more about this agency Summary This position is in the Professional Work Cegory the Senior Work Level within the CES Occupional Structure. This position is for DISA White House Communicions Agency Naval Support Facility, Thurmont, Maryland.

This is an Excepted Service position and does not confer eligibility to be converted to the Competitive Service. If you are a current Federal Career/Career-Conditional employee, you placed on an Excepted appointment under 10 U.S.C. 1599f. Learn more about this agency Overview Help Accepting applicions Posted today

• Apply by 06/13/26 Due by 11:59 p.m. ET on June 13, 2026 Locion 1 vacancy in the following locion: Thurmont, MD No mching locions found. Work site options Telework eligible Yes—as determined by the agency policy. Remote job No Relocion expenses reimbursed No Salary $121,785
• $158,322 per year Pay scale & grade GG 13 Promotion potential None Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel
• You may be expected to travel for this position.

Appointment type Permanent Occupions and job series 2210 Informion Technology Management Supervisory stus No Federal service type This job is in the Excepted Service Represented by a union No Drug test Yes Security clearance Top Secret Position sensitivity and risk Special-Sensitive (SS)/High Risk Jobs require a background check and some require a security clearance . The type depends on the job. Background check type Nional security Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests. Announcement number

CES-DISA-12977904JR

Control number 871926800 This job is open to Help The public U.S. Citizens, Nionals or those who owe allegiance to the U.S. Clarificion from the agency Open to U.S. Citizens. Videos Duties Help As Director, SMC PMO, provides technical guidance to staff performing PMO functions, including analyzing broad communicions requirements and developing technical guidance to facilite projects and programs supporting SMC. Responsible for Informion Technology/Telecommunicions projects, programs, task coordinion and senior Subject Mter Expert of Informion Technology (Customer Support). Will be the primary coordinor for all Special Missions Command Informion Technology projects reled to systems internal and external to the Command. Advises the Special Missions Command Commander on all projects impacting both internal and external agencies. Provide all senior level customer support assistance as required by the White House Communicions Agency (WHCA) Project Management Office and commercial vendors to design, develop, and implement Informion Technology/Telecommunicions systems. Requirements Help Conditions of employment Must be a U.S. Citizen. This nional security position, which may require access to classified informion, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in terminion. Drug Testing Position. Recall/On Call 24/7 Position Males born after 12-31-59 must be registered or exempt from Selective Service. This is a Top Secret/SCI position with Yankee White This is a Mission Essential position. Qualificions In order to qualify for this position, you must meet the requirements described below.

Basic Requirements:

Attention to Detail

• experience reviewing my own informion technology-reled work or da and have been asked by others to review their work or da to ensure accuracy, completeness, and consistency with standards Customer Service
• experience maintaining relionships with customers, assessing current informion technology needs of customers, and developing or identifying informion technology products and services th are tailored to meet customer needs Oral Communicion
• briefing mid-level management and IT staff on the stus of informion technology systems, projects, or daily operions, including the communicion of technical informion to a non-technical audience Problem Solving
• identifying alternives to address complex informion technology-reled issues by ghering and applying informion from a variety of sources th provide a number of potential solutions

Qualifying Experience:

To qualify the GG-13, your resume must describe least one year of experience th demonstres the competencies necessary for immedie success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, th would be considered equivalent to work normally performed the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience in managing the full life cycle of complex IT and telecommunicion projects including developing technical specificions, managing acquisitions, or performing Contracting Officer's Representive (COR) duties to include be not limited to writing Stements of Work (SOW). Candides must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualificions must be met within 30 days after the closing de of this announcement. Additionally, prior to reporting for duty the selectee must be found eligible for a DoD Top Secret security clearance with access to Special Compartmented Informion (SCI) based upon an Single Scope Background Investigion (SSBI), AND be approved for Presidential Support Duty in accordance with Department of Defense Directive 5210.55 (Yankee White

• Cegory II, minimum).

This is an Excepted Service position and does not confer eligibility to be converted to the Competitive Service. If you are a current Federal Career/Career-Conditional employee, you placed on an Excepted appointment under 10 U.S.C. 1599f. Educion There is no substitution of educion for the Qualifying Experience the GG-13 grade level. Additional informion This is an Excepted Service position and does not confer eligibility to be converted to the Competitive Service. If you are a current Federal Career/Career-Conditional employee, you placed on an Excepted appointment under 10 U.S.C. 1599f. A three year probionary or trial period may be required. Telework availability based upon the mission requirements and supervisory determinion. Individuals tentively selected for drug testing designed positions the Defense Informion Systems Agency required to submit to urinalysis for illegal drugs prior to appointment or placement. We may use this announcement to fill additional vacancies within 90 days of the closing de. Moving costs MAY be paid. Recruitment, relocion, or retention incentives MAY be authorized. The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For informion on these changes and the Relocion Income Tax Allowance (RITA), for which some appointees are eligible, click here . This position is covered under DoD Manual 8140 which subject to future Cyber Workforce requirements as defined by the Manual. This is a covered position and the person selected for this position must complete an OGE Form 450, Confidential Financial Disclosure Report within 30 days of appointment pursuant to 5 CFR 2634.903(b) (DoD 5500.7). This position has been designed as "Mission Essential." Incumbent required to report to work or reloce to a new duty locion, within the United Stes, in times of local/nional emergency. Employee is subject to recall or call back during off-shift hours, 7 days a week, 24 hours a day, if required by upper management. This is an obliged position with DISA to which an employee has stutory restorion rights based on active military service, compensable injury or disability when fully recovered, or return rights based on having served an overseas tour(s). When a position is obliged to an employee it means th he/she has an entitlement to th position. During the obligion period, the position may be filled on a temporary or permanent basis. When an obliged position is filled, the selected employee is required to sign an agreement acknowledging th (s)he is aware of the obligion and accepts the fact th (s)he may be displaced under reduction in force procedures a ler time. For more informion on veterans' preference click here . Interagency Career Transition Assistance Program (ICTAP): For informion on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be red 85 or above on the ring criteria for this position. For more informion regarding qualificions requirements please click here . You may submit a cover letter which forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualificions or eligibility. For more informion on the Cyber Excepted Service Personnel System, click here . All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance. If selected, the authorized re of pay may exceed the sted maximum salary re range under certain circumstances. Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. Once the applicion process is complete, a review of your resume and supporting documention made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The numeric ring you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background mches the competencies required for this position. If, after reviewing your resume and or supporting documention, a determinion is made th you have infled your qualificions and or experience, you may lose considerion for this position. Please follow all instructions carefully. Errors or omissions may affect your ring.

Competencies:

Program Project Management Systems Acquisition and Sustainment Process Improvement Use of Test Equipment:

Electronics Customer Service (Clerical/Technical) You can preview the Assessment Questionnaire here: https://apply.usastaffing.gov/ViewQuestionnaire/12977904 Criminal History Inquiries

• If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer.

If you believe you were asked about your criminal history improperly, contact the agency @ dfas.indianapolis-in.zh.mbx.ssc-cc@mail.mil Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help

FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE.

Resume:

A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found https://www.opm.gov/policy-da-oversight/hiring-informion/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ . Learn more about the new resume requirements Complete initial

Eligibility Questionnaire:

Your resume must demonstre the quality of your work as it reles to the experience requirements outlined in the job announcement. SF-50

• Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notificion of Personnel Action) reflecting their highest grade held on a permanent basis for least 52 weeks, tenure, and appointment type.

Failure to provide this document may result in disqualificion. Veterans Documention (if applicable): You must submit a copy of your DD Form-214, Certifice of Release or Discharge from Active Duty", showing the des of active duty service, type of discharge and the character of service. Alternively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documention (certificion) from your branch of service certifying th you are expected to be discharged or released from active duty under honorable conditions no ler than 120 days after the de the certificion is submitted with your applicion for this position. The certificion should also include your rank, des of active duty service and wh they condition of discharge is thought to be. If claiming 10-point preference and/or are a 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documention as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicing the percentage of disability If you are claiming eligibility based on 10-point derived veterans' preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Applicion for 10-Point Veteran's Preference" and any required documents indiced on the SF-15 to substantie the claimed preference. Transcripts (Required) if you are proving you meet the Basic Requirement/Individual Occupional Requirement. The absence of this informion will result in an ineligible ring. DoD Components with CES positions apply Veterans' Preference to preference eligible candides, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your applicion package. This position is NOT subject to the limitions imposed by the DOD Priority Placement Program per Memorandum ded 09 MAR 2018. Your complete Applicion Package (containing the above required documents) must be received no ler than 11:59 pm Eastern Time on 06/13/2026.

WARNING:

Failure to submit a complete applicion package including any required documention by 11:59 PM (EST) on 06/13/2026, or the time of applicion for announcements with an extended closing de, may result in an ineligible ring and loss of considerion. To verify th your applicion is complete, log into your USAJOBS account, select Applicion Stus and More Informion. The Details page will display the stus of your applicion. It is the applicant's responsibility to verify th informion entered, uploaded is received, legible and accure. HR will not modify answers submitted by an applicant. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must provide a complete Applicion Package. See required documents below. Your Resume Your resume MUST include the following informion for each job listed: Job title; duties (be as detailed as possible); month & year start/end des (e.g. June 2007 to April 2008); and full

• time or part-time stus (include hours worked per week).

Read more about wh should I include in my federal resume here . DO NOT include the following informion: Classified or government sensitive informion; Social Security Number; Photos of yourself; Personal informion, such as age, sex, religious affiliion, etc.; or encrypted and digitally signed documents. Read more about wh should I leave out of my resume here . A complete Assessment Questionnaire Other required supporting documents: (SEE

ABOVE FOR MORE INFORMATION ON REQUIRED SUPPORTING DOCUMENTS

) Click 'Apply Online' to cree an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire and upload required documents. Please ensure you click the Submit My Answers button to submit your applicion. Check applicion stus by logging into your USAJOBS account, clicking Applicion Stus, then More Informion for this position. Return to an incomplete applicion by logging into your USAJOBS account and clicking Upde Applicion in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your applicion incomplete. Agency contact informion HR Customer Care Center Phone (317) 212-0454 dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil Address DISA

• WHITE

HOUSE COMMUNICATIONS AGENCY 6910

Cooper Road Fort Meade, MD 20755 US Next steps Once the online questionnaire is received you will receive an acknowledgement email th your submission was successful. The occupional questionnaire and the resume th you submit used to assess your qualificions for the job, and to identify the best qualified applicants to be referred to the hiring manager for further considerion and possible interviews. We will notify you of the outcome after each of these steps has been completed. After making a tentive job offer, we will conduct a suitability/security background investigion. Prior to reporting for duty the selectee must be found eligible for a DoD Top Secret security clearance with access to Special Compartmented Informion (SCI) based upon an Single Scope Background Investigion (SSBI), AND be approved for Presidential Support Duty in accordance with Department of Defense Directive 5210.55 (Yankee White

• Cegory II, minimum).

This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system. Positions in the Cyber Excepted Service are positions necessary to carry out and support the mission of the United Stes Cyber Command. (317) 212-0454 dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help

FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE.

Resume:

A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found https://www.opm.gov/policy-da-oversight/hiring-informion/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ . Learn more about the new resume requirements Complete initial

Eligibility Questionnaire:

Your resume must demonstre the quality of your work as it reles to the experience requirements outlined in the job announcement. SF-50

• Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notificion of Personnel Action) reflecting their highest grade held on a permanent basis for least 52 weeks, tenure, and appointment type.

Failure to provide this document may result in disqualificion. Veterans Documention (if applicable): You must submit a copy of your DD Form-214, Certifice of Release or Discharge from Active Duty", showing the des of active duty service, type of discharge and the character of service. Alternively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documention (certificion) from your branch of service certifying th you are expected to be discharged or released from active duty under honorable conditions no ler than 120 days after the de the certificion is submitted with your applicion for this position. The certificion should also include your rank, des of active duty service and wh they condition of discharge is thought to be. If claiming 10-point preference and/or are a 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documention as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicing the percentage of disability If you are claiming eligibility based on 10-point derived veterans' preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Applicion for 10-Point Veteran's Preference" and any required documents indiced on the SF-15 to substantie the claimed preference. Transcripts (Required) if you are proving you meet the Basic Requirement/Individual Occupional Requirement. The absence of this informion will result in an ineligible ring. DoD Components with CES positions apply Veterans' Preference to preference eligible candides, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your applicion package. This position is NOT subject to the limitions imposed by the DOD Priority Placement Program per Memorandum ded 09 MAR 2018. Your complete Applicion Package (containing the above required documents) must be received no ler than 11:59 pm Eastern Time on 06/13/2026.

WARNING:

Failure to submit a complete applicion package including any required documention by 11:59 PM (EST) on 06/13/2026, or the time of applicion for announcements with an extended closing de, may result in an ineligible ring and loss of considerion. To verify th your applicion is complete, log into your USAJOBS account, select Applicion Stus and More Informion. The Details page will display the stus of your applicion. It is the applicant's responsibility to verify th informion entered, uploaded is received, legible and accure. HR will not modify answers submitted by an applicant. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must provide a complete Applicion Package. See required documents below. Your Resume Your resume MUST include the following informion for each job listed: Job title; duties (be as detailed as possible); month & year start/end des (e.g. June 2007 to April 2008); and full

• time or part-time stus (include hours worked per week).

Read more about wh should I include in my federal resume here . DO NOT include the following informion: Classified or government sensitive informion; Social Security Number; Photos of yourself; Personal informion, such as age, sex, religious affiliion, etc.; or encrypted and digitally signed documents. Read more about wh should I leave out of my resume here . A complete Assessment Questionnaire Other required supporting documents: (SEE

ABOVE FOR MORE INFORMATION ON REQUIRED SUPPORTING DOCUMENTS

) Click 'Apply Online' to cree an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire and upload required documents. Please ensure you click the Submit My Answers button to submit your applicion. Check applicion stus by logging into your USAJOBS account, clicking Applicion Stus, then More Informion for this position. Return to an incomplete applicion by logging into your USAJOBS account and clicking Upde Applicion in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your applicion incomplete. Expand Hide how to apply Agency contact informion HR Customer Care Center Phone (317) 212-0454 dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil Address DISA

• WHITE

HOUSE COMMUNICATIONS AGENCY 6910

Cooper Road Fort Meade, MD 20755 US Next steps Once the online questionnaire is received you will receive an acknowledgement email th your submission was successful. The occupional questionnaire and the resume th you submit used to assess your qualificions for the job, and to identify the best qualified applicants to be referred to the hiring manager for further considerion and possible interviews. We will notify you of the outcome after each of these steps has been completed. After making a tentive job offer, we will conduct a suitability/security background investigion. Prior to reporting for duty the selectee must be found eligible for a DoD Top Secret security clearance with access to Special Compartmented Informion (SCI) based upon an Single Scope Background Investigion (SSBI), AND be approved for Presidential Support Duty in accordance with Department of Defense Directive 5210.55 (Yankee White

• Cegory II, minimum).

This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system. Positions in the Cyber Excepted Service are positions necessary to carry out and support the mission of the United Stes Cyber Command. (317) 212-0454 dfas.indianapolis-in.zh.mbx.dfasmeritcc@mail.mil Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Posted today

• Apply by 06/13/26 Due by 11:59 p.m. ET on June 13, 2026 Locion 1 vacancy in the following locion: Thurmont, MD No mching locions found. Work site options Telework eligible Yes—as determined by the agency policy. Remote job No Relocion expenses reimbursed No Salary $121,785
• $158,322 per year Pay scale & grade GG 13 Promotion potential None Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel
• You may be expected to travel for this position.

Appointment type Permanent Occupions and job series Supervisory stus No Federal service type This job is in the Excepted Service Represented by a union No Drug test Yes Security clearance Top Secret Position sensitivity and risk Jobs require a and some require a . The type depends on the job. Background check type Financial disclosure required No Some jobs require to identify conflicts of interests. Announcement number

CES-DISA-12977904JR

Control number 871926800