Executive Technical Support Analyst

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? This is an exciting position in which the prospective candidate will perform a key role in providing White Glove support for the technical needs of global company leaders, including the CEO, Chairperson, Board Members and the entire LL1 community. You will be responsible for diagnosing and mitigating issues for an entire suite of technologies: (Hardware) Cisco Conferencing equipment, iPhones, iPads, Dell Laptops, Mac laptops. (Software) Office 365, and Microsoft Teams. Typical Internet Browsers, etc. All within the context of the Ford environment. There will be ample opportunities to demonstrate soft and technical skill while providing personal support to the highest-ranking executives. The successful candidate will provide training to Executives and their Executive Admins. There will also be opportunities in supporting special events. Must be able to handle "under the gun" troubleshooting and issue mitigation while executive customers wait and watch.