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IT Service Desk Analyst

Job

Strategic Staffing Solutions

Detroit, MI (In Person)

$46,800 Salary, Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 6/12/2026

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Job Description

IT Service Desk Analyst Detroit, MI - Onsite downtown 12+ Months W2 contractor role
Pay Rate:
$22-$23/hr Role Summary Service Desk Analyst Provide first-level contact and incident resolution for all users with all issues Uses advanced troubleshooting skills Review knowledgebase articles ensuring accuracy of content Provide accurate and timely logging of incidents and resolution Meet or exceed performance goals Escalate problems as appropriate following Service Desk procedures
Required Skills:
1 year of recent experience in Service Desk/Help Desk operations
Pay:
$22.00 - $23.00 per hour
Experience:
IT support: 1 year (Required) Ability to
Commute:
Detroit, MI 48202 (Required)
Work Location:
In person

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