IT Support

We are looking for a dependable IT Support specialist to provide hands-on assistance at a client site. This contract position will support a short-term onsite engagement focused on preparing employee workstations and resolving setup issues in a new office environment. The ideal candidate brings practical desktop support experience, works well in a team setting, and is comfortable handling hardware and software tasks with minimal supervision.

Responsibilities:

• Prepare and configure desktop workstations, monitors, and related equipment for employee use in the office.
• Install operating system updates, software applications, and device drivers to ensure systems are ready for day-to-day business operations.
• Provide onsite troubleshooting for common technical issues involving Windows-based computers, peripherals, and user setup concerns.
• Assist the internal IT team with desk-side support activities during the office setup period and respond promptly to technical requests.
• Track, update, and help resolve service desk tickets related to workstation deployment, software installation, and end-user support.
• Support user account and access-related tasks within Active Directory as needed for workstation readiness and onboarding activities.
• Verify that newly installed hardware and software are functioning properly and escalate complex issues when necessary.