Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
IT Support Specialist
Job
Results Title
Eden Prairie, MN (In Person)
$50,000 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
46
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Results Title is a title insurance and settlement-services company, and our IT team keeps the technology behind every closing running smoothly and securely. We're hiring an IT Support Specialist to be the friendly, hands-on first point of contact for staff across our office locations. This is an entry-level role with a clear growth path — you'll learn a modern Microsoft cloud environment hands-on, working directly alongside our IT Manager. What you'll do Be the first responder for employee IT requests — triage, resolve, and document support tickets Travel regularly between our office locations to provide hands-on, on-site support (mileage reimbursed) Set up, image, and deploy laptops and peripherals for new hires; reclaim and process returned equipment Support Microsoft 365 (Outlook, Teams, OneDrive), Windows 11, and our virtual desktop environment Help employees with printing, mobile email, and multi-factor authentication enrollment Use common AI-assisted tools to draft documentation, research solutions, and work more efficiently Maintain our hardware/asset inventory and write clear how-to guides for staff Provide on-site support for conference rooms and office technology Escalate complex issues with good notes, and learn from how they're resolved What we're looking for A genuine interest in IT and helping people — strong communication and a customer-service mindset A valid driver's license and reliable personal vehicle — this role requires regular travel between our offices (mileage reimbursed) Basic familiarity with Windows and Microsoft 365 / Office apps Curiosity about and comfort with AI tools (Copilot, ChatGPT, Claude, etc.) and a desire to use them to work smarter Comfortable troubleshooting common hardware, printer, and connectivity issues Detail-oriented, reliable, and able to handle sensitive information responsibly Associate degree (2-year) in IT, computer science, or a related field preferred — we'll also consider a high school diploma/equivalent paired with relevant certs (A+/MS-900), coursework, or help-desk experience; we'll train the right person Nice to have (not required) Exposure to Microsoft Intune, Entra ID/Active Directory, or Azure Virtual Desktop Any experience in a regulated or financial-services setting (we'll teach you our compliance requirements) Interest in scripting/automation (PowerShell) — there's room to grow here Why this role is a great start You'll get real, hands-on experience with an enterprise Microsoft cloud stack — Intune, Entra ID, Azure Virtual Desktop, and modern endpoint management — with an IT Manager invested in your growth. Strong performers have a path toward systems administration and cloud engineering. Compensation & benefits Salary is commensurate with education, certifications, and experience • Mileage reimbursement for travel between offices • Results Title offers a comprehensive benefits package including Medical, Dental, Vision, Life insurance, 401(k) plan with a company match, and Paid time off. Work environment This is primarily an on-site, in-person field role supporting staff across our 28 office locations, with regular daily travel between sites (mileage reimbursed per company policy). Standard business hours, Monday-Friday. Results Title is an equal-opportunity employer.