Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

IT Field Technician- Junior

Job

Pomeroy

Maryland Heights, MO (In Person)

Full-Time

Posted 3 days ago (Updated 16 hours ago) • Actively hiring

Expires 7/6/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
48
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

IT Field Technician- Junior at Pomeroy IT Field Technician- Junior at Pomeroy in Maryland Heights, Missouri Posted in about 22 hours ago.
Type:
full-time
Job Description:
Third Party Candidates Will Not Be Considered Job Overview Field Support/Desktop Support Technician Key Responsibilities Assist in investigating and resolving complex installation and maintenance issues of moderate to high impact Provide on-site technical support to customers, including installation, servicing, and repair of systems and equipment Validate and ensure operational quality and performance of installed hardware and systems Diagnose and resolve issues related to hardware installation, upgrades, maintenance, and repairs Educate and guide end users on proper operation and maintenance of systems and equipment Escalate and coordinate issues with appropriate internal teams for advanced troubleshooting and resolution Serve as a liaison between customers and internal teams on both technical and administrative matters Analyze recurring system issues and prepare reports on trends, root causes, and improvement opportunities Basic Qualifications 2+ years of hands-on field support or desktop support experience Experience with ticketing systems and asset management tools Strong troubleshooting skills across hardware and software environments Experience supporting Windows operating systems (Windows 10 and 11; legacy exposure to XP a plus) Experience with printer support, including HP device configuration, consumable replacement, and device relocation Familiarity with: Active Directory Microsoft Office / Microsoft 365 (O365) Mobile/phone security and device support Ability to perform remote installations and provide remote technical support Ability to lift and carry up to 40 lbs Preferred Education & Certifications High school diploma or GED required CompTIA A+ certification preferred but not required Work Environment Office and on-site customer environments Support of walk-up kiosks, device vending solutions, and network/lock printers Exposure to data center and telecom closet environments Occasional weekend work may be required for critical or high-priority support