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WebSphere Commerce Support Engineer

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ASCII Group LLC

Springfield, MO (In Person)

Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 6/7/2026

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Job Description

Hi, We have a position which is suitable to your skillset. Please go through the below JD and let me know your interest.
Title :
WebSphere Commerce Support Engineer Location :
Springfield, MO Relevant Experience (in Yrs.): 5+ years
Detailed Job Description:
3-5 years of experience in application support or technical support roles 4+ years hands-on experience with WebSphere Commerce Suite (WCS) 8.x or similar e-commerce platforms Experience with database technologies (DB2, Oracle, SQL Server) and basic SQL skills Basic knowledge of Linux UNIX systems and command line operations Knowledge of web technologies (HTTP/HTTPS, load balancers, web servers), Springboot and ReactJs Experience with monitoring tools such as AppDynamics, Dynatrace or similar APM solutions Application Support Experience Proven experience troubleshooting e-commerce application issues including but not limited to Order processing and payment gateway failures Shopping cart and session management problems Product catalog and inventory synchronization issues Cache invalidation and performance optimization Experience with scheduled job monitoring and batch process management Knowledge of feed file processing and data integration workflows Understanding of multi-tier application architectures and component interactions Operational Skills Experience with incident response and issue resolution Knowledge of ITIL processes including incident, problem, and change management Ability to work in 24x7 shift-based support environment Experience with escalation procedures and vendor support coordination Thanks & Regards Venkatesh Kundurthi Team Lead ||
ASCII Group, LLC Office:
Ext. 104;
Direct:
+1 38345 W. 10 Mile Rd, Ste.#365; Farmington, MI 48335
Email:

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